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Apprentice administrative assistant

Bridlington
HORIZON ACADEMY TRUST
Administrative assistant
Posted: 2 October
Offer description

Summary

Martongate School is seeking a dedicated and motivated Apprentice Administrative Assistant to join our team. This is a fantastic opportunity for someone eager to develop their skills in school administration while contributing to the welfare and development of young people.

Wage

£11,778 to £19,047.60, depending on your age

National Minimum Wage

Training course
Business administrator (level 3)

Hours
Monday - Friday 8:30am - 3:30pm

30 hours a week

Start date

Monday 17 November 2025

Duration

1 year 6 months

Positions available

1


Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.


What you'll do at work

Key Responsibilities:

As an Apprentice Administrative Assistant, you will be an integral part of the school’s administrative team. Under the guidance of senior staff, you will support the smooth running of school operations with a variety of clerical, administrative, and financial duties:

Organisation:

* Provide routine administrative support such as filing, photocopying, and managing emails
* Assist with reception duties, including answering telephone calls, welcoming visitors, and signing them in
* Help manage pupil welfare, including looking after sick students and liaising with parents
* Maintain a tidy and clutter-free administrative area and staff rooms

Administration:

* Maintain both manual and computerised records
* Assist with school registers, meal records, and other general administrative duties
* Operate office equipment such as photocopiers and computers

Financial Support:

Assist with routine financial administration, including collecting and recording dinner money

Health and Safety:

Be proactive in promoting the safety, welfare, and well-being of children and young people

The Person:

We’re looking for someone who is:

Enthusiastic and Motivated:

Keen to learn and contribute positively to the school environment

Organised and Reliable:

Able to manage multiple tasks and priorities efficiently

Team-Oriented:

Able to work collaboratively with colleagues, pupils, and parents

Essential Qualifications and Experience:

* GCSE English and maths (Grade A-C or equivalent)
* Willingness to work towards NVQ Level 3 in Business Administration
* First Aid qualification or willingness to obtain
* Experience in administrative or clerical work is desirable but not essential

Skills and Attributes:

* Strong communication skills, both written and verbal
* Basic IT skills, including Microsoft Office and email
* Ability to form positive working relationships with children, staff, and visitors
* A commitment to safeguarding and promoting the welfare of children and young people


Where you'll work

1 Marton Gate
Bridlington
YO16 6YS


Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.


Training provider

TEC PARTNERSHIP


Training course

Business administrator (level 3)


What you'll learn

Course contents

* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.


Training schedule

Business Administrator Level 3.


Requirements


Essential qualifications

GCSE in:

Maths & English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.


Skills

* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Administrative skills
* Team working
* Commitment to safeguarding
* Promote welfare of children


Other requirements

Enhanced DBS check.

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