The Package Basic Salary: £24,115 Work Pattern: Monday to Friday, 2 days 9am-5pm, 3 days 9am-5:30pm Additional Benefits: 33 days paid holiday, Extra day off for your birthday, Pension, life insurance, Company rewards and incentives, Structured career path, Employee Assistance Scheme, Paid entry fees for charitable events! What’s in it for you? * Competitive salary package * A company that values customers and colleagues (4.8/5 on Trustpilot) * Regular employee feedback (90%+ satisfaction rate) * Ongoing professional development * Career growth opportunities within the department The Job * Deliver personal, professional property maintenance advice to landlords and tenants * Manage property maintenance issues efficiently and ensure compliance with procedures * Maintain the key register and manage contractor database * Coordinate with lettings offices for end-of-tenancy and pre-tenancy tasks The Person * A good understanding of the lettings process is a plus, but training will be provided * Positive energy, a passion for great service and the ability to build strong relationships * Excellent communication and organisational skills * Ability to work under pressure and at a fast pace * IT proficiency and a “can do” attitude Our values are centred around courtesy, honesty, trust and respect for both customers and colleagues. If you share these va...