We're recruiting a Service Development Manager (Great Estates) to lead a major, high-profile, cross-departmental programme focused on improving outcomes for residents across council estates.
This is a senior programme and project leadership role, responsible for delivering complex service improvement and change initiatives that make a measurable difference to communities. The role works closely with Cabinet Members, senior officers and partners, operating in a politically sensitive and stakeholder-rich environment.
The Role
·Lead the delivery of the Great Estates programme and associated strategic change projects.
·Provide senior leadership and oversight of complex, cross-departmental programmes and workstreams.
·Develop, manage and deliver programme and project plans to agreed timescales, budgets and quality standards.
·Advise, support and report to a senior Programme Board including Cabinet Members, Directors and Heads of Service.
·Commission and lead projects linked to estate improvement, including physical works, environment, wellbeing, social integration and community safety.
·Engage and consult with residents and stakeholders from project inception through to delivery.
·Ensure robust performance management, outcome measurement, financial control and risk management across all projects.
·Monitor progress, manage issues and risks and maintain delivery momentum.
·Commission and manage external providers and partnerships, supporting effective inter-agency working.
·Act as a specialist adviser to senior decision-making bodies, preparing and presenting reports to Cabinet, Boards and Scrutiny.
·Lead procurement and commissioning activity for projects with values of up to £3m.
·Support organisational culture change and service redesign linked to programme objectives.
Key Requirements
·Extensive experience delivering significant service improvement or change programmes within a large public or voluntary sector organisation.
·Strong project and programme management experience within complex organisations.
·Proven experience working in politically sensitive environments with elected Members and senior stakeholders.
·Experience managing budgets, risks and governance arrangements for major programmes.
·Strong resident and stakeholder engagement experience, including working with diverse communities.
·Experience commissioning and managing external providers and partnerships.
·Ability to analyse complex information, identify risks and develop practical solutions.
·Excellent written and verbal communication skills, including reporting to senior audiences.
·Ability to manage multiple priorities and deliver to tight deadlines.
·Willingness to work flexibly, including occasional evening or on-site working.
What You Need to Do Now
If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today.
If you do not hear from us within 48 hours of applying, your application has been unsuccessful.
Footnote
If you feel this role aligns with your experience but not the rate, location or timing, please feel free to send us your CV anyway. We regularly recruit for similar service development, programme management and housing transformation roles across the UK and would be happy to speak with you confidentially.
For more information, call Zubair at Carrington West on (phone number removed).
By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy