Key Responsibilities
- Provide expert remote and on-site calibration support to customers both in the UK and around the World.
- Commission and troubleshoot systems, including tasks such as enabling gearbox electronics functionality on customer vehicles.
- Develop and deliver bespoke calibrations tailored to customer requirements.
- Support customers via phone, email, and live troubleshooting sessions.
- Define system architectures and prepare wiring specifications for new vehicle builds.
- Diagnose and resolve complex vehicle system issues under time‑critical conditions.
Project & Product Management
- Lead and support engineering projects from concept through to delivery.
- Manage project timelines, deliverables, and customer expectations.
- Coordinate internal resources and delegate tasks such as quotation generation.
- Contribute to product lifecycle activities, including specification, design, and validation.
- Support the flow of purchasing and integration of components into product builds.
- Work closely with engineering and commercial teams to align product development with market needs.
Leadership & Team Contribution
- Provide mentorship and technical guidance to junior engineers.
- Support workload planning and task delegation across the team.
- Act as a key technical interface between customers and internal departments.
- Contribute to continuous improvement of processes and tools.
Customer Engagement & Industry Presence
- Represent Life Racing at trade shows, customer events, and technical demonstrations.
- Build and maintain strong customer relationships.
- Provide pre‑ and post‑sales technical support.
Day‑to‑Day Activities
- Responding to customer support calls and technical queries.
- Creating and refining calibration files for customer applications.
- Delegating and reviewing customer quotations.
- Preparing wiring layouts and system definitions for new vehicle programs.
- Coordinating ongoing project tasks and tracking progress.
- Collaborating with internal teams on product and design updates.
Required Qualifications & Experience
- Bachelor or master degree in mechanical engineering.
- Minimum 7+ years’ experience in motorsport, automotive, or aviation engineering.
- Strong background in calibration, control systems, and vehicle electronics.
- Proven experience in customer‑facing technical roles.
- Solid understanding of data analysis, ECU systems, and vehicle integration.
- Experience managing technical projects and delivering to deadlines.
- Ability to work both independently and as part of a multidisciplinary team.
Desirable Background
Candidates are likely to have experience with or have worked at companies such as:
- Bosch, Marelli, Cosworth, Motec, McLaren, F1 Teams, WEC or WRC Teams, etc.
Personal Attributes
- Strong analytical and problem‑solving skills.
- Ability to work effectively in a fast‑paced, collaborative environment.
- Attention to detail and commitment to software quality.
- Self‑motivated with strong ownership mindset.
- Passion for motorsport and high‑performance engineering.
