Criterion Capital is seeking a commercially focused Commercial Property Manager to take ownership of a portfolio of assets, driving operational performance, managing service charge budgets, and delivering a high standard of tenant and stakeholder engagement. Working closely with Asset Management, this role ensures assets are efficiently operated and aligned with wider investment objectives.
Portfolio & Asset Management
* Take ownership of a portfolio of commercial properties.
* Work closely with Asset Management to align operational delivery with asset strategy.
* Support floor area analysis and portfolio performance metrics.
* Contribute to asset-level business planning and performance reviews.
Financial & Service Charge Management
* Prepare and manage service charge budgets.
* Undertake service charge reconciliations and resolve variances.
* Liaise with accounts on budgeting and financial reporting.
* Review and approve invoices ensuring accurate cost allocation.
* Produce service charge forecasts and monitor expenditure.
Facilities & Operational Delivery
* Work with FM teams to deliver maintenance and lifecycle works.
* Manage contractors and service providers against KPIs.
* Oversee tendering processes for FM services.
* Coordinate planned and reactive works across the portfolio.
Tenant & Stakeholder Engagement
* Act as key contact for tenants.
* Manage occupier relationships and resolve issues.
* Ensure high standards of communication and service delivery.
Compliance, Risk & Insurance
* Ensure compliance with health & safety and statutory regulations.
* Liaise with insurance brokers on renewals and claims.
* Support risk management and compliance monitoring.
Reporting & Internal Collaboration
* Maintain trackers and reporting tools.
* Support preparation of asset performance reports.
* Work cross-functionally across all departments.
Key Requirements
* Experience in commercial property management.
* Strong knowledge of service charge budgeting and reconciliation.
* Financially literate with budget management capability.
* Experience working with FM teams and contractors.
* Strong stakeholder and communication skills.
* Understanding of compliance and regulatory requirements.