IT Programme Manager – Retail Client
Leading retail client now requires an IT Programme Manager to manage multiple initiatives, driving strategic change across the business and enhancing overall customer experience/operations.
This role will lead and deliver complex IT programmes, collaborating with an array of stakeholders and internal teams to drive innovation throughout the business.
Key Responsibilities
* Manage, deliver and lead programmes delivering value to the wider group.
* Establish robust governance structures, ensuring programme delivery aligns with time, cost and quality expectations.
* Implement risk, issue and dependency management to identify and mitigate issues across multiple projects.
* Collaborate with senior stakeholders to ensure programmes align with business objectives and KPI’s.
* Manage financial budgets and forecasts, ensuring these align with business goals.
* Drive continuous improvement ensuring programmes deliver tangible improvements in customer experience and operational efficiency.
Key Requirements
* Extensive programme management experience working on multi-site programmes/projects within the hospitality, retail, entertainment or eCommerce sector.
* Expert in programme governance and modern delivery methodologies.
* Strong understanding of IT systems, infrastructure and customer-facing digital solutions.
* Proven experience delivering change within an organisation.
* Excellent financial acumen, with the ability to manage multimillion pound budgets, forecasts in reference to business needs.
* Previous experience using tools such as JIRA, Confluence and MS Project.
* Exceptional communication skills with the ability to manage stakeholders of all levels.
This is an initial 3-month contract role which provides a daily rate of £750 (Outside IR35).
Location & Working Arrangements
Hybrid: 4 days per week in our client’s London office and the remaining days remote.
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