Overview
Admin Support - Band 2. Fixed-Term Contract - Adult Mental Health The Railings, Rugby. The working pattern is Monday to Friday 9am to 5pm.
Responsibilities
* Join the Admin Team supporting Adult Mental Health Services in The Railings, Rugby and provide efficient and comprehensive administrative support to Medical Secretaries, Medics and managers.
* Provide excellent customer service as you will be taking telephone calls from Parents/Carers and colleagues.
* Work within an integrated and skill-mixed admin team to support clinical service delivery.
* Maintain professionalism and confidentiality when dealing with sensitive enquiries; empathise with service users.
* Be organised with the ability to multi-task, manage and prioritise your own workload and work on both own initiative and as part of a team.
* Be adaptable to change and supportive of service improvements; build effective working relationships and be approachable with a flexible approach to work.
* Represent the NHS role in an administrative capacity and gain experience in an NHS administrative environment.
* Note: Information about the organisation’s performance and recognition is included for context.
Qualifications
* Computer literacy in Word, Excel and electronic mail with excellent accuracy in data input.
* Knowledge and experience in customer care and previous reception duties are advantageous.
About Coventry and Warwickshire Partnership NHS Trust
* Provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults across Coventry, Warwickshire and Solihull.
* Services are provided to a population of over one million people living in Coventry and Warwickshire and a wider geographical area in some specialist services.
* The service received a Good rating by the CQC and Outstanding for care and compassion; the organisation has received local and national recognition.
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