Our team is dynamic, innovative, and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity, and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.
Job Description
We are seeking a strategic and delivery-focused Technology and Services Transformation Director to lead the development and execution of our technology transformation agenda. This is a unique opportunity to build and scale a new digital service offering within Turner & Townsend Digital, with accountability for strategy, delivery, commercial performance, and market positioning.
You will lead a multidisciplinary team across enterprise IT and operational technology domains, with responsibilities akin to CIO-level leadership. The role blends strategic direction, client engagement, innovation, internal capability development, and business performance ownership.
Key Responsibilities
* Service & Practice Development
* Build and scale new technology-led service offerings aligned to Turner & Townsend's digital strategy.
* Define value propositions, delivery models, and go-to-market strategies in collaboration with Digital Capability Family Leads.
* Develop reusable assets, frameworks, and accelerators to enhance delivery efficiency and consistency.
* Shape the vision, roadmap, and commercial model for a new practice area that meets market demand and drives sustainable revenue growth.
* Technology Strategy & Delivery
* Lead the delivery of complex technology programmes and portfolios across enterprise IT and operational technology.
* Drive innovation through the adoption of AI, cloud-native platforms, data analytics, and intelligent automation.
* Oversee IT service performance, ensuring alignment with business needs and continuous improvement.
* Apply structured methodologies (e.g., Agile, ITIL, Lean) to deliver transformation outcomes at scale.
* Client & Industry Engagement
* Act as a trusted advisor to clients, shaping digital transformation strategies and service models.
* Represent Turner & Townsend in industry forums, conferences, and thought leadership platforms.
* Lead market conditioning and business generation through strategic partnerships, solution development, and client engagement.
* Capability & Team Leadership
* Grow Turner & Townsend's internal technology capability and credibility.
* Lead and mentor multidisciplinary teams, fostering a high-performance and inclusive culture.
* Business Performance & Governance
* Own P&L responsibility for the service line, including revenue growth, margin improvement, and cost control.
* Ensure robust governance, risk management, and compliance across all transformation initiatives.
* Contribute to strategic planning and executive leadership forums, influencing the direction of Turner & Townsend Digital in the UK and global regions.
Proven experience in leading enterprise-wide technology and service transformation initiatives. Experience across sectors including Infrastructure, Defence, Energy & Natural Resources, and Government. Demonstrated success in building or scaling a new service line, practice, or capability area within a complex organization. Strong understanding of IT service management, digital platforms, operational technology, and emerging technologies (AI, cloud, data). Excellent stakeholder engagement and communication skills, with experience influencing at C-suite and board levels. Strong commercial acumen, with a track record of delivering revenue growth, managing P&L, and driving strategic business outcomes.
Degree in Technology, Engineering, Business, or a related field (Master's preferred). Relevant certifications (e.g., ITIL, PMP, Agile, TOGAF, Prosci) are highly desirable.
Company Description
At Turner & Townsend, we're passionate about making a difference. That means delivering better outcomes for our clients, helping our people realize their potential, and contributing to a prosperous society. Every day, we help major global clients deliver ambitious and highly technical projects across over 130 countries worldwide.
#J-18808-Ljbffr