Trade Supervisor (Repairs) Rochester (covering postcodes in Dartford, Bromley, Croydon and Medway) Up to £45,000 Would you like to join Hyde as a Trade Supervisor and help deliver a high-quality repairs service that puts customers first? This is an opportunity for an experienced supervisor within repairs, maintenance or property services to drive performance, improve customer satisfaction, and positively influence service delivery across responsive, planned and void works. What You'll do Lead and supervise trade operatives delivering responsive repairs, planned works, voids and disrepair services Drive right first-time performance, ensuring high-quality, timely completion of work Manage resource allocation, productivity and workforce efficiency to deliver value for money Ensure full compliance with health & safety, safeguarding colleagues, residents and the public Monitor and manage budgets, ensuring accurate job coding and financial control Investigate and resolve complaints professionally in line with Hyde policy Support contract management activities including compliance, risk assessments and performance tracking About You Proven experience supervising teams in repairs, maintenance, voids or property services Strong knowledge of health & safety regulations, compliance and risk management Experience managing workloads, budgets and operational performance Excellent communication skills with the ability to build relationships with residents and stakeholders Ability to investigate issues, resolve complaints and make sound operational decisions Why Join Hyde At Hyde, we're committed to delivering safe, high-quality homes and excellent customer service. As a Trade Supervisor, you'll have the opportunity to lead a dedicated team, improve service performance and make a real difference to customers every day. We offer an excellent benefits package including a competitive pension scheme, generous holiday allowance, life assurance, and access to a flexible benefits platform. In addition, this role provides a company van, uniform, and fuel card to support you in delivering an efficient and effective service. You'll also benefit from ongoing career development and learning support, dedicated volunteering days, and hybrid working to support a healthy work-life balance. In addition, this role provides a company van, uniform, and fuel card to support you in delivering an efficient and effective service. Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. As a Disability Confident Employer, we're happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.