Job summary
We are looking to recruit a Trainee Practice Manager provisionally on a fixed term basis.
The current Management structure isn't broad enough to cover everything that needs to be delivered in a Modern GP Practice, we also need a succession plan as our current senior team want to change working patterns in the move towards retirement.
We need someone who has some experience of working in general Practice that also understands the challenges it faces.
Most training will be on the Job though there may be some delivered by HEE.
Main duties of the job
The successful candidate will need to learn all aspects of Practice Management including Finance, HR, IM & T, Premises Management, monitoring of demand and access, Dealing with complaints, alerts and monitoring of GMS contract, QOF and the Investment and Impact fund.
They will be expected to play a part in the practice plans for Audit and Research and support the work of the PCN.
About us
We have 10000 patients across 2 sites in S10. We have 5 GP partners, 3 salaried GPs, 2 Nurses, 2 HCAs, a fulltime Practice Manager and an Assistant Manager, 4 admin staff and 7 receptionists. In addition we are part of West 3 PCN and share a Paramedic, Pharmacists, Social Prescribers, a First Contact Physio and 2 Mental Health Workers.
We are a friendly, caring team but our premises are converted old houses, Unfortunately many of our clinical rooms can't be accessed by some of our frail patients and things break down quite often!
Details Date posted
24 November 2025
Pay scheme
Agenda for change
Band
Band 5
Salary
Depending on experience
Contract
Fixed term
Duration
6 months
Working pattern
Full-time, Flexible working
Reference number
A0289-25-0001
Job locations
* 5 Lawson Road, Sheffield, S10 5BU
* Lodgemoor Surgery, 14 Blackbrook Road, Sheffield, S10 4LP
Job description – Responsibilities
Organisational
* Monitor performance against the GMS contract and subcontracts and report to the Practice Manager and Partners.
* In conjunction with the Practice Manager, convene meetings, prepare agendas and ensure distribution of minutes as necessary.
* In conjunction with the Practice Manager, develop and implement practice protocols and procedures, review and update as required.
* In conjunction with the Practice Manager, undertake an effective operational review of health and safety procedures along with quarterly risk assessments within the practice and maximise security measures to protect staff, practice members, patients and visitors.
* In conjunction with the Practice Manager, make sure that the practice has adequate disaster recovery procedures. Maintain the register of complaints and completion of the annual complaints return.
* Ensure completion of the annual audit plan.
* Participate in research projects.
* Support the Practice Manager to ensure the Practice is ready for CQC inspections.
Human Resources
* Have some awareness of current employment law legislation and be prepared to build on this.
* Assist the Practice Manager with recruitment selection and training.
* Issue Job Descriptions and Contracts of Employment to new members of staff which must be signed prior to commencement of their employment with the practice.
* Support the Practice Manager and Assistant Manager in evaluating, organising and overseeing staff induction and training, ensuring that all staff are adequately trained to fulfil their role.
Financial Management
* Manage in conjunction with the Practice Manager the online accounting system and oversee the payroll and NHS Pension Scheme arrangements.
* Ensure that all income and expenditure due to or made by the practice is received and recorded in Xero.
* Produce monthly financial reports for the Partners meetings.
* Make payments for invoices received by BACS.
* Assist with managing and reconciling all bank accounts.
* In conjunction with the Practice Manager, administer partners drawings.
* In conjunction with the Practice Manager, prepare end of year accounts.
* Liaise with Health Education England / PCSE regarding Specialist Trainees salary and training grants.
* Confirm correct payments received for Enhanced Services.
* Issue invoices for Early Years Trainers, Medical students and any other income owed.
* Perform Enhanced Services claims.
* Perform and reconcile the PPA claim.
Practice Communication and Information
* Maintain the Palliative care register and prepare bimonthly meeting papers.
* Maintain the Safeguarding Children Register and provide minutes from the meetings.
* Update the practice website and social media presence.
* Improve the Practices Patient Participation Profile.
Complaints
* Support the Practice Manager in investigating all complaints thoroughly and keep the partners informed as necessary. Keep the complaints log up to date.
* Submit the KO41b annual complaints return.
* Ensure Significant Events forms are completed.
Primary Care Network
* Support the PCN Manager in monitoring the services provided by the PCN such as ARRS, IIF and CAIP.
Person Specification – Qualifications Essential
* Educated to at least A level standard, preferably degree level, ideally with an enhanced qualification in Accountancy or Business Administration
Experience Essential
* Experience of working in General Practices
* Ability to present information in a clear, comprehensive manner.
Desirable
* Experience of working on clinical audit and Research projects.
* Understanding of the GMS contract
* Understanding of cashflows in General Practice and experience of using Xero accounts.
* Knowledge of Employment Law
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: Broomhill & Lodge Moor Surgery
Address: 5 Lawson Road, Sheffield, S10 5BU
Website: http://broomhillsurgery.co.uk
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