Introduction Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities. About The BUSY Group… The BUSY Group is a not-for-profit organisation which presents 45 years experience as a community partner. With multiple business entities operating across 100 locations Australia-wide and now in New Zealand and the United Kingdom, we offer an extensive range of employment services and programs, vocational training, apprenticeships, mentoring, NDIS, disability employment support, specialist schools and allied health services. Description A bit about the role… Looking to make a meaningful impact in the lives of Australian Defence Force personnel transitioning to civilian life? BUSY is searching for a General Manager to lead and shape the future of our ADF Transition Support Services contract. This pivotal role offers the opportunity to drive strategic initiatives, enhance service delivery, and empower veterans with the tools they need to succeed beyond the ADF. If you're a passionate leader with a commitment to supporting those who have served, this could be the perfect fit for you! In this strategic role, you'll shape service delivery, drive innovation, and work with the ADF to ensure contract excellence across Australia. Reporting to the Executive General Manager of BUSY At Work, you'll oversee the National Manager and program teams, championing exceptional outcomes for ADF members. You’ll be responsible for strategic planning, operational performance, stakeholder engagement, and business development. This includes representing BUSY at national forums, overseeing compliance and risk frameworks, and identifying emerging trends in Defence and veteran support. Your ability to build trusted relationships with Defence and Government stakeholders will be critical to your success. With a focus on high performance, cultural leadership, and continuous improvement, you’ll lead a mission-driven team committed to making a real difference. This is a permanent full time role based in South-East Queensland at either our Southport or Brisbane office. Employee Benefits: Competitive salary; Circa $185k super Car allowance provided with access to novated leasing Professional growth and development commitment – annual budget to support Purpose-driven work with alignment to mission, vision, and meaningful outcomes Paid Parental leave, Retail discounts and Annual MY BUSY Day off Skills And Experiences About you… Tertiary qualification in Business, Management, Human Services or related discipline (postgraduate desirable). Minimum 5 years in a senior management or executive leadership role, preferably in a senior Defence capacity. Australian Citizen with ability to obtain Baseline Security Clearance Deep understanding of the Defence and Veteran Affairs landscape, government contracting, and transition support frameworks. Demonstrated ability to think strategically, influence policy, and drive operational excellence. High-level financial acumen, contract management, and analytical capability. Experience in large-scale program delivery across diverse geographic locations. Ability to conduct extensive national travel is required Ability to obtain a National Police Check with no disclosable outcomes and Blue Card. Next steps This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role. The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks. The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, people from culturally diverse backgrounds and people with disabilities.