Job Description
Change & Operational Readiness Manager (Business Analyst, SME, and Project Manager)
Job Summary
We’re looking for a Change & Operational Readiness Manager to join our growing Operations team within the bank. You’ll be the bridge between strategic change and day-to-day business readiness making sure we land change well, with minimal disruption and maximum impact.
Please note - the position is office based with a Hybrid Working policy with flexibility to work from home up to 3 days a week.
Key responsibilities
You’ll work closely with teams across the Bank - Operations, Technology, Transformation, and more - to make sure change isn’t just delivered, but delivered well. Your job is to get under the skin of what’s changing, understand the risks and opportunities, and make sure we’re fully prepared.
Some of the things you’ll be doing:
1. Leading the operational response to change projects, making sure we’re ready for go-live and beyond.
2. Designing clear, practical Operational Readiness Plans that help teams adapt quickly and confidently.
3. Shaping change demand from the business and aligning it to wider strategic priorities.
4. Supporting end-to-end delivery from early planning and workshops through t...