The Northern Restaurants Group is the team behind brands such as The Salmon of Knowledge, The Produce Hall, Stockport, The Egyptian Room, Oldham and 113, Heaton Moor, Stockport. We manage an eclectic portfolio of businesses ranging from food halls to Irish bars. Due to continued growth and expansion, we are looking to recruit a Duty Manager at The Mad Giant, Preston.
The right candidate will be someone that has drive and ambition to develop skills with the vision to progress within the company. A forward-thinking can-do approach and the ability to motivate a team, as well as a passion for delivering exceptional service.
Job Description
Duty Manager
· Ideal candidate to have prior restaurant/bar supervisory experience
· Responsibilities will include leading the team on the floor and bar to deliver exceptional customer service, communicating between bar, kitchen, supervisors and staff to ensure smooth service, opening and closing the restaurant and managing the bookings to ensure maximum capacity without overloading the teams
· Lead from the front attitude, motivating the team and implementing new ideas (eg staff incentives, trainings)
· Management responsibilities including recruitment, training new starters, rostering, orders, implementing Health & Safety protocols, following HR procedures, managing bookings and cash handling.
· Key holder – opening and closing the site
Benefits
· 28 days paid holiday a year, pro rata dependent on hours worked
· Positive work-life balance
· Fantastic opportunities for career progression within our rapidly expanding company
Job requirements
· Experience in Restaurant/Bar Management
· Understanding of licensing laws, HR procedures and health and safety
· Desire to learn and grow
· Flexibility
DESIRABLE
· 2 years experience working in Restaurants and/or Bars
· First Aid qualified
We expect everyone from our General Managers to our KPs to have:-
Customer focus
· Be friendly, sociable knowledgeable and be warm and welcoming to our customers.
· Calm, patient and polite at all times even in high-pressure situations.
· Exceptional attention to detail
· Deliver efficient service and standards
· Ability to multitask efficiently
Drive
· Confident & self-motivated
· Be able to work unsupervised in a busy environment
· Proactive
· Deliver exceptional standards of cleanliness
Personal integrity
· Honest and reliable
· Trustworthy
· Punctual and presentable, in the correct clean uniform
· High level of personal hygiene
· Approachable
· Respectful
Teamwork
· Team player across all departments
· Ability to build and maintain good relationships with all team members
· Positive attitude
· Help each other
Job Types: Full-time, Permanent
Pay: £12.90 per hour
Benefits:
* Employee discount
Experience:
* Hospitality: 1 year (preferred)
Work Location: In person