About Akoni Technologies
Akoni Technologies is a UK-based IT Consulting & Resourcing company specialising in ServiceNow, Enterprise Integrations, Cloud, Cyber Security, ERP and Digital Transformation.
We deliver complex technology programmes across public and private sector organisations, operating to ISO 27001, ISO 9001 and UK Government-aligned governance standards.
Due to continued growth, we are seeking an experienced IT Project Manager with strong integration and ServiceNow programme delivery expertise.
Roles & Responsibilities
You will take ownership of end-to-end delivery of complex digital transformation programmes involving enterprise integration and ServiceNow platforms.
Key responsibilities include:
* Leading the full project lifecycle from mobilisation through to go-live and hypercare
* Defining scope, objectives, deliverables, milestones and measurable success criteria
* Developing and managing detailed project plans, budgets, financial forecasts and resource allocations
* Establishing governance frameworks including steering committees, executive reporting and assurance controls
* Managing project risks, issues, dependencies and change control processes
* Leading enterprise integration initiatives using MuleSoft (Anypoint Platform) and/or Talend ETL
* Overseeing API-led connectivity strategies, microservices architecture and middleware implementations
* Managing system-to-system integrations across ERP, HR, CRM and legacy platforms
* Ensuring effective data transformation, validation, reconciliation and performance optimisation
* Identifying and mitigating integration-related risks including security, scalability and availability
* Delivering ServiceNow implementations and enhancements including:
* ITSM (Incident, Problem, Change, CMDB)
* HRSD (case management, employee workflows, service portals)
* Ensuring alignment with ITIL best practice and CSDM standards
* Overseeing configuration, integrations, custom development and release management
* Managing UAT, stakeholder sign-off and business readiness activities
* Collaborating closely with Solution Architects and Technical Leads to ensure architectural alignment
* Supporting cloud-based integrations across AWS and/or Azure environments
* Overseeing data migration strategies and DevOps/CI-CD alignment
* Acting as the primary client-facing lead and escalation point
* Engaging senior stakeholders, including programme boards and C-level executives
* Translating technical delivery progress into business-focused reporting and dashboards
* Managing third-party suppliers, offshore teams and multi-disciplinary delivery squads
* Ensuring compliance with ISO 27001, GDPR and security governance standards
* Maintaining structured RAID logs and delivery assurance documentation
* Driving continuous improvement across delivery frameworks and methodologies
What We're Looking For
* 8+ years IT Project Management experience.
* Proven delivery of MuleSoft and/or Talend integration programmes
* Strong ServiceNow ITSM & HRSD implementation experience
* Experience managing multi-vendor and cross-functional teams
* Strong knowledge of Agile, PRINCE2 or hybrid delivery models
* Excellent stakeholder management and communication skills
* Experience in regulated or public sector environments (desirable)
Certifications (Desirable)
* PRINCE2 Practitioner or PMP
* ITIL Foundation
* ServiceNow Certification
* MuleSoft or Talend Certification
Why Join Akoni Technologies?
* Work on complex, high-impact transformation programmes
* Exposure to enterprise-level ServiceNow and integration ecosystems
* Hybrid working model
* Clear career progression within a growing consultancy
* Opportunity to work across public and private sector clients
Job Types: Full-time, Permanent
Pay: £55,000.00-£70,000.00 per year
Work Location: In person