Job Description
Midwich is a forward-thinking AIM listed organisation, whose international growth projection is both exciting and demanding. Our partners are world leading brands including Samsung, LG, Canon and Panasonic to name a few and they demand effective marketing that delivers results through sales.
As one of the leading AV/IT distribution Companies in the UK, we offer a range of exciting career paths in Sales, Business Management, Finance, Marketing and Logistics to name but a few.
About the Role
The Experience Centre Manager is responsible for managing and operating the Experience Centre in Bracknell, to increase customer engagement, brand loyalty and revenue for Midwich. By ensuring we deliver an exceptional customer experience, representing the latest technology & solutions from strategic UK group partners and driving key marketing & event initiatives to boost customer engagement and the profile of Midwich.
What you will be doing in this role
1. End to End Customer Experience Management: ensure a world-class experience for all visitors and manage the process from interest to booking, delivering the tour, follow up and link to sale.
2. Customer Growth Plan: own and drive a customer engagement and growth plan to increase footfall, event usage and profile of the Experien...