Title:Servicenow Enterprise Architect
Location: London, UK
Duration: Open for both Permanent & Contract
Must Have Experience:
* Experienced in implementation of ITSM, ITOM, Complex integrations solution using industry best practices.
* Experience in implementation of ServiceNow and integration with multiple enterprise level tool sets
* Experienced of implementing ITSM, ITOM (one of ITBM, GRC, CSM, HRSD)
* Hands-on development experience of ServiceNow scripting like Business Rule, Script includes, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound
* Good experience of Service Portal and widget creation
* Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation
* Knowledge of Authentication via Auth 2.0, certificates and Mid Server
* Implemented ServiceNow project in Domain separated instance
* Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.
* Good knowledge of MID Server installation and management
* Experience of custom applications development
* Experience of LDAP/Active Directory/SSO implementation
* Knowledge of Flow Designer, Integration Hub and Orchestration use case implementation
Good to have Experience:
* Worked on CSM, HRSD, GRC, ITBM
* Experience in working on Performance Analytics
* Design and modification of ServiceNow Service Portal.
* Review existing set up and provide best practice recommendations in line with the OEM
* Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
* Experience with HTML coding and Jelly script strongly preferred
Academic and Professional Experience:
Professional
* 5+ years of experience with ServiceNow required
* 8+ years of experience with IT Industry required
Academics
* Certified System Admin
* CIS-ITSM, Certified Application developer, CIS-Discovery, CIS-Service Mapping
* ITIL Foundations certification is preferred.
* Bachelor’s degree or equivalent combination of education and experience.