Role Overview
As the Warehouse Systems Analyst you will act as the key intermediary between the warehouse operation, the Jet2 IT team, our WMS/WCS providers and, in time, our automation provider. You will respond to issues raised by warehouse users, resolve them, and own them to completion.
This role is based five days a week at our Middlewich Warehouse.
Benefits
* Annual pay reviews.
* Access to a generous discretionary profit share scheme.
* Many retail discounts on travel, leisure, health and wellbeing, eating out, shopping and lifestyle.
What You’ll Be Doing
* Application support for Jet2’s WMS and WCS platforms.
* Onsite desktop/IT support – liaising with Jet2 IT as necessary.
* Escalate issues to our WMS and WCS suppliers and ensure incidents are managed through to completion.
* Master data management and system administration of WMS and WCS systems.
* Report writing.
* Manage small projects.
* Contribute to out‑of‑hours support for the site.
* Assist in specification, testing and implementation of small changes to systems.
* Proactively monitor on‑site systems.
What You’ll Have
* Demonstrable working knowledge of Warehouse Management and Control Systems.
* Desktop support, including Windows operating systems, browsers and peripheral management.
* Hand‑held terminal support.
* Networking – TCP/IP, LAN, WAN and patching.
* Experience using service‑management tools, ServiceNow preferred.
* Experience with warehouse automation is an advantage, along with strong analytical and problem‑solving skills (Scada or Vanderlande advantageous).
* Understanding of SQL with good experience using PowerBI.
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