Housing Support Officer
Location: Liverpool / Wirral area
Salary: 13.50 per hour (approx. 26,000 per year)
Hours: 37 hours per week - full time
Contract Type: Temporary (approx. 3 months with possible extension)
Are you passionate about supporting vulnerable individuals to live independently and thrive within their community?
We are seeking a committed and compassionate Housing Support Officer to join our team and play a key role in empowering individuals to sustain their tenancies and lead fulfilling lives across the Wirral / Liverpool area.
You'll support tenants to transition to the next stage of their lives.
What will you do?
* Deliver high-quality, person-centred support to a caseload of vulnerable tenants, promoting independence and personal growth.
* Carry out detailed assessments for incoming referrals, ensuring appropriate information is gathered and shared.
* Develop, implement, and regularly review individualised support and risk management plans.
* Maintain regular contact with tenants, conducting weekly visits at a minimum, with increased support during settling-in periods.
* Provide advice, guidance, and strategies to help tenants understand and manage their responsibilities.
* Work closely with other professionals and services to ensure a holistic, coordinated approach to support.
* Promote positive behaviours and community integration, encouraging tenants to be good neighbours and active community members.
* Ensure accurate and timely record-keeping of all tenant interactions and activities using internal systems.
* Conduct regular Health & Safety checks and property inspections, reporting maintenance issues to ensure high standards of accommodation.
What do we need?
* Experience in housing support, social care, or a related field (desirable but not essential if you have transferable skills).
* Excellent interpersonal and communication skills with a strong ability to engage individuals from diverse backgrounds.
* A proactive and empathetic approach to problem-solving and tenant engagement.
* Ability to work independently, manage a varied caseload, and maintain accurate records.
* Knowledge of safeguarding practices and risk management procedures is desirable.
* Access to your own vehicle.
* A live DBS check on the update service.
Apply now and be part of a team dedicated to supporting people to live safely, independently, and confidently in their own homes.
To apply: Please get in touch with People for more information, or apply through this advert.
#J-18808-Ljbffr