Overview
TK Maxx – TJX Europe. As a Loss Prevention Officer you help to deliver our goal of keeping customers, associates and assets safe in a fast-paced retail environment. Experience in a customer-facing role is ideal but not essential.
In This Role
* You will be supporting a positive customer experience by being a visible, friendly presence at store entrance doors and deterring loss on the sales floor.
* You will act as an ambassador for the loss prevention function and work closely with the store team to maintain security of our products.
* You will contribute to effective conflict resolution when required and demonstrate the ability to remain calm and professional under pressure.
* You will be self-motivated, resilient and driven to make a difference, with a natural ability to communicate.
What You’ll Do
* Support the store team to maintain security of products and deter loss.
* Engage with customers and colleagues to reinforce loss prevention procedures in a positive manner.
* Respond to incidents in a calm, professional way and assist in conflict resolution as needed.
Qualifications & Experience
* Experience in a customer-facing role within a fast-paced retail environment or security guard role is ideal but not essential.
* Strong communication skills and the ability to stay calm under pressure.
Benefits & Opportunity
* Competitive salary
* Uniform provided
* Comprehensive benefits to support mental, physical and financial wellbeing (e.g., employee assistance program, associate discount, service awards)
Location & Address
Address: 12 - 13 Market Street
Location: EUR TK Maxx UK Store 357 - Market Street (Cambridge)
As an equal opportunity employer, we consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.
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