A 25‑year heritage brand, Mulberry is a British lifestyle brand renowned for quality and design, with a strong commitment to sustainability, achieving B Corp certification in 2024. We are a global brand that remains dedicated to improving our impact on people and the planet. If these values resonate with you, we would love you to join our team.
At Mulberry our Sales Assistants are called “Experience Experts”. We create truly memorable experiences for all customers, using product knowledge and storytelling to customise each interaction and nurture long‑lasting relationships.
What We Need From You
* You will create a welcoming and fun environment for customers and team.
* You will be committed to delivering an engaging and memorable customer experience in store.
* You will develop and maintain key customer relationships using in‑store CRM tools.
* You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance customer experience.
* You will be curious about the business and willing to share your ideas.
* You will enjoy working as part of a team and nurture relationships with colleagues.
* You will deliver operational excellence showing respect and consideration for people, product and environment.
You Are
* Engaging
* Agile
* Curious
* In love with fashion
Culture
* Embrace and demonstrate Mulberry values: honesty, dynamism, community‑oriented spirit.
* Support an inclusive culture, behaving openly, respectfully, understanding diverse views.
* Act as an ambassador for Mulberry and communicate positively about the brand.
Sustainability
* As a certified B Corp, we encourage environmentally and socially responsible practices supporting our “Made to Last” strategy across climate, circularity, and community.
* Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions.
What We Will Do for You
* Competitive basic salary
* Bonus
* Product allowance
* Enviable staff discount and exclusive access to staff sales
* Extra day off for your birthday
* Pension contributions & life assurance
* Training and development opportunities
* 2 paid volunteering days per year
* Access to wellbeing services including remote GP appointments, mental health support, physiotherapy, personal training, and retail discounts.
This is a 6‑month fixed‑term contract. Mulberry is an equal opportunities employer. All hiring decisions are made only on the basis of qualification, skill, and experience. If you need adjustments to the application or interview process, please email us at contact@mulberry.com.
J-18808-Ljbffr