4OC is a Management Consultancy. We primarily work with public service delivery organisations in Health, Housing, Local and Central Government, Transport and the Third Sector.
We offer end-to-end services from working out why organisations are not functioning as well as they could, co-designing better ways of working through to implementing and embedding that change so that the ultimate service users get the very best service.
Introduction
We are looking for a motivated early-career professional to join our ‘Golden Ticket’ (Business Development) team, helping 4OC to identify, track and respond to new opportunities to work with public service organisations across UK and Ireland.
This is a varied and fast paced role that sits at the heart of how our business grows. Using your research and analytical skills you will build an understanding of our market, identify emerging opportunities, spot where our skills and experience match the needs of potential clients and support the development of bids and proposals.
You’ll work closely with people to coordinate bid responses and ensure our proposals are relevant, compelling and delivered on time. Alongside supporting bids, you’ll also contribute to wider business development and marketing activity which may include developing content, planning events, supporting campaigns and monitoring engagement.
As a central coordination point for the Golden Ticket function, you’ll help keep opportunities moving through our processes, track activity and ensure the right people are engaged at the right time.
We’re looking for someone who is curious, with an appetite to learn, strong organisational skills, and the confidence to communicate with people across the business.
Most importantly, you’ll be a lateral thinker who can join the dots, someone who understands the broader picture and their contribution to this while paying close attention to detail. By helping us reach more clients, you’ll play a part in creating social, environmental and economic value through the work we deliver.
-----------------------------------
About the Role
At 4OC, much of our work involves examining how public services are delivered and working with clients to design better ways of doing things.
This role sits within our Golden Ticket (Business Development) function, which is the part of the business responsible for identifying, tracking and coordinating opportunities for 4OC to work with new and existing clients.
You will help ensure that opportunities in both the UK and Ireland are identified early, assessed effectively and progressed through our internal processes. The role combines market research, opportunity coordination, bid support and marketing activity, working closely with people across the organisation.
Alongside supporting bids and proposals, you will contribute to wider business development and marketing activity, helping us to understand our market, promote our work and strengthen our visibility with potential clients and partners.
The role offers exposure to the commercial side of the consultancy, helping ensure that 4OC continues to grow by identifying opportunities where our expertise can create the most impact.
-----------------------------------
Key Responsibilities
* Ensure new opportunities (open sources and frameworks) are identified, captured and progressed through internal governance processes, coordinating input from people across the business where required.
§ Where required, undertake bid management activities, including coordinating activities and inputs; ensuring internal bid governance processes are adhered to; communicating and submitting clarification questions; and supporting the timely submission of high-quality, compliant bids and proposals.
* Provide insight on clients, sectors and emerging opportunities to inform business development activity and help colleagues understand the context for potential work.
* Contribute to marketing and communications activity linked to Golden Ticket, such as campaign planning, stakeholder identification, content coordination, event planning and monitoring engagement to inform future activity.
* A well organised and accessible Business Development digital library, including templates, stock answers and supporting materials.
* Enable up to date and reliable CRM records for opportunities, contacts and activity to enable accurate tracking of business development activity.
* Maintain tender framework arrangements, ensuring continuity, visibility and accessibility across the business.
* Ensure Golden Ticket enquiries from consultants, internal teams and external stakeholders are responded to efficiently, including providing research support and relevant documentation.
-----------------------------------
About you
We are looking for someone who is curious, organised and motivated to develop their career within a consultancy focused on improving public services, with a collaborative approach and strong people skills.
You’ll enjoy working with information, people and processes, helping connect opportunities with the right expertise across the business. This role would suit someone who is proactive, comfortable managing multiple priorities and interested in understanding how organisations win and deliver work.
You will bring strong research and organisational skills, alongside the confidence to work with people across the business to keep opportunities progressing.
Above all, you will be someone who enjoys solving problems, spotting connections and ensuring that good ideas turn into well-coordinated action.
-----------------------------------
Essential Criteria
* Demonstrable experience of conducting research and analysis, with the ability to gather, synthesise, and present information from various sources
* Demonstrable experience of utilising systems to improve efficiency, with the use of a CRM system or a large data system being an advantage
* Experience coordinating stakeholders, tasks or projects to ensure activity progresses effectively and deadlines are met
* Experience (ideally) / interest in supporting marketing activities; developing content, monitoring results and helping to shape future plans
* A lateral thinker who can connect information from different sources, spotting patterns, insights and opportunities that may not be immediately obvious
* Proficiency in Microsoft Office suite, particularly Word, Excel, Outlook, PowerPoint (training in internal systems will be provided)
* Excellent written and verbal communication skills, with the ability to produce clear, well-structured outputs
* Strong organisational skills and attention to detail, ensuring accuracy and consistency and the ability to work to tight deadlines whilst managing different priorities.
* A positive and practical problem solver
* A willingness to learn new skills and develop professionally while supporting others and contributing to team success
* Logical, proactive and process-driven, with the ability to keep activities moving through defined processes
* Basic financial and commercial acumen and an interest in understanding how consultancy organisations identify and win work
-----------------------------------
The kind of person that thrives at 4OC
Over time, we’ve developed a clear sense of the kind of people who thrive in our team.
* Strong work ethic and attention to detail - basically, we want someone who cares about doing the best job possible, for 4OC, our teams, and our clients. You may need to oversee multiple projects simultaneously, so you’ll need to be highly organised and detail-oriented to ensure work is prioritised, delivered on time and of the highest quality.
* Energetic and articulate - You can engage with people across the business, ask the right questions and produce high-quality outputs, extracting the magic dust from our staff.
* Responsive and resourceful - You can move with the ebbs and flows of the business to get things done, taking a proactive approach to finding effective solutions to problems and putting them into practice. And… you’re not afraid to shout if you need help.
* Team player - We are a close-knit crew in 4OC and look out for each other. You should be someone who enjoys working collaboratively, fits well with our culture and values, and is also confident using your initiative when needed.
* Resilient - You can handle the pressures that come with a fast-paced business development environment, and you can quickly adapt to changing priorities and deadlines.
* Continuous learner - you enjoy developing your skills, keeping up to date with industry trends and contributing to 4OC’s continuous improvement so that we can keep getting better at what we do.
-----------------------------------
Role Details
* Working Hours: 37.5 hours per week - typically 9 am to 5:30 pm Monday to Friday.
* Working pattern: Hybrid role – requires you to work two days a week in our London Bridge office
* Salary: £35,750
* Bonus: All the team get a profit share
Benefits:
* 25 days + UK bank holidays
* Active mentoring
* Pension
* Wellbeing programme
* Cycle to work scheme
-----------------------------------
About 4OC
When we set up 4OC 10 years ago, it was with the specific aim of supporting public service delivery organisations find better and maybe different ways of helping their patients, service users, customers and residents. Why? Because we all need good public services at some point in our lives and some, who are less fortunate, will need them more than others. Moreover, we know that those with whom we work with want to make things better and have great ideas - what we do is help turn those ideas into workable solutions.
If you want to know more about what we’ve delivered and what our clients say about us follow this link .
Our Vision
Our ambition is to work in partnership with public sector clients to co-design the best possible ways of working. Bringing innovation, bringing capacity, being a sounding board to allow people, often constrained by circumstance, to design and rebuild their organisations to work better in their area in partnership with other services and their communities.
Our Culture
The culture you will be joining is friendly, successful, dynamic, and fun. We aren’t overly corporate but are incredibly passionate about the quality of our work and the impact it has on our communities. We always try to make business decisions that will improve our community and our environment.
We operate a flat hierarchy so you will at one point, or another be working with or into every other person in the business.
Ways of working
We encourage the best mix of working appropriate to the work and to how people live. We are largely cloud-based so people can work from anywhere - at home, from the office, or from client sites, when required. You will be provided with a laptop and whatever accessories and software are required so that you can do the job you need to. We have a warm, open office where you can switch into your work or client calls when you need to or catch up with other members of the team in a variety or meeting rooms or just relax in our social space.
Providing it fits in with the needs of the business you can choose your own start and finish times, take personal appointments (Dentist, Doctors etc) without booking holiday and do the school run.
We want you to live your life whilst you love your work!
Interested?
If this sounds like a role and a team where you would thrive, we would love to hear from you.
Apply now to join a consultancy committed to improving public services and creating meaningful impact.