At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, and always ensuring they are giving the very best service. They care about their customers and our business, and this is part of the foundation to making our business so successful.
We are looking for an outgoing Sales Advisor who, as part of your role, will support the branch by fully satisfying customers’ needs and contribute towards achieving branch and individual sales targets.
Main Duties Include
* Develop sound customer relationships and apply effective sales techniques
* Work within the sales team on the sales of product promotions by answering telephone queries and dealing with electronic queries
* Fully satisfy customer needs in respect of any part orders, returns or queries they may have
* Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales product promotions
* Liaise with the Distribution Coordinator as required, ensuring delivery requirements to customers are met
* Develop knowledge of products through study of internal literature
* Use the e‑learning portal to improve performance
Working hours: 45 (average) hours Monday to Friday, including alternate Saturday work.
About You
As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast‑paced, sales‑driven environment.
What You’ll Need To Succeed
* Able to work well and deliver results under pressure
* Organised with great attention to detail
* Customer‑focused
* Target‑driven, motivated by sales and able to deal with rejection
* Willingness to learn and develop
* Team player with the ability to also work independently
* Excellent interpersonal and communication skills, both written and verbal
* IT literate
* Knowledge of car parts and MAM/Allicat would be helpful but isn’t essential
What We’ll Offer
Benefits at GSF Car Parts are designed to support all aspects of our team members’ lives throughout their careers. We offer:
* Opportunity to earn a performance‑based bonus
* 20 days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time‑served
* Free flu vaccine
* Health & wellbeing tools
* Free support from pension experts
* Life assurance scheme
* Discounts from hundreds of household names including Asda, Nike and John Lewis
* A suite of financial wellbeing products, including advances and savings schemes
* Paid time off to volunteer
* Training qualifications and career progression opportunities
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