Operating in the UK & Europe across five sites, ROI delivers a range of outsourced solutions to our Automotive clients, resulting in increased operational efficiency, sales and customer satisfaction.
Virtual Account Manager
Location: Milton Keynes (Hybrid: 3 Days in the Office, 2 Days Remote)
Job Type: Full-time
Salary: Up to £30,000 plus up to £5,000 performance bonus
Are you a driven sales professional with a passion for the automotive industry? Do you thrive in a fast-paced sales agency environment, building strong client relationships and driving business growth? If so, we want to hear from you!
About Us
At ROI, we support 70% of the UK’s automotive brands in achieving their strategic sales goals and delivering exceptional customer service. By merging innovative marketing strategies with cutting-edge tech solutions, we connect consumers and manufacturers, driving industry transformation. Our expertise shines through our work with global brands like BMW, JLR, Volvo, Kia, and Volkswagen. Join us and play a key role in shaping the future of automotive excellence.
The Role
As a Virtual Account Manager working with Volkswagen Group, you'll be a key player in supporting the group's automotive brands by managing customer accounts and identifying new business opportunities. Your role is crucial in increasing sales, enhancing customer satisfaction, and expanding market share for our clients. Working closely with stakeholders, you'll bring a strategic approach to sales, delivering outstanding results and top-tier service within the automotive fleet sector.
Key Responsibilities:
* Managing and growing strong relationships with key automotive fleet customers
* Identifying and securing new business opportunities to increase fleet vehicle sales
* Providing expert knowledge of the brand, their model range, and market positioning
* Delivering high-quality digital sales experiences and customer service
* Collaborating with leasing companies, dealerships, and other industry stakeholders
* Analysing customer data to generate insights to inform sales strategies
What We’re Looking For
Key Skills & Experience:
* A proactive, results-driven mindset with a strong track record in sales growth
* Exceptional communication and active listening skills with the ability to hold credible conversations with key decision makers
* An understanding of B2B consultative selling and the ability to tailor conversations to business needs
* Ability to problem-solve and think creatively to meet customer and client needs
* Strong data management skills and experience with CRM systems (Salesforce experience is an advantage)
* A team player who thrives in a dynamic, target-driven environment
* Previous experience in fleet sales, fleet management, contract hire & leasing, or dealership account management is desirable
Why Join Us?
We understand how important it is to look after our employees so in return for the hard work, we offer amazing benefits including:
* a £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents.
* access to education bursaries to learn new skills
* a day off and a voucher to get yourself something nice on your birthday
* company pension
* healthcare plans including private medical insurance and dental cover
* 22 days annual leave rising to 30 with length of service
* subsidised car purchase schemes available
How to Apply
If you’re interested in joining us as a Virtual Account Manager, apply today!
We encourage applications from all backgrounds and are committed to providing an inclusive, supportive workplace.