Working Hours: 35 Hours Per Week (On a rota basis, will include regular weekend working.)
Contract Type: Full-Time, Permanent
Additional Payments: Casual Car Allowance, 6.7% Flexibility Payment
Closing Date: 09 June 2026
Closing time: 11.59pm
Interview Method: Face to Face
Legal Right to Work: Applicants must have existing right to work in the UK, as visa sponsorship is not available for this position.
Use of Artificial Intelligence (AI): Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.
This Role is subject to -
2 References - where possible we require 3 years of employment history
DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for a Standard/ an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed (https://www.gov.uk/government/publications/dbs-code-of-practice). We have a policy on the Employment of Ex-Offenders and it is available upon request.
Casual Car Documentation - The successful candidate will be a designated Casual Car User which means that car journeys may be necessary on an occasional basis, but are not essential to the role. If you do drive, you must always hold a full valid driving licence and provide your own car for use at work, as well as provide all the appropriate documentation. You will receive an allowance per mile of business use.
We have an exciting opportunity to join the Visitor Experience team at Heaton Park as a Programming & Engagement Officer on a permanent basis.
This role is instrumental in ensuring that we have a fun, friendly and exciting offer throughout the year for our millions of visitors. One week you might be working with a community organisation to deliver a programme of mindfulness activity aimed at independent adults, the next you could be creating a paid trail map which encourages families to explore our hundreds of acres of parkland and catch a glimpse of their favourite creepy crawly.
This role will include creating, coordinating and delivery a high-quality programme of activities alongside identifying and delivering commercially viable opportunities and working with new and existing stakeholders, charities and community organisations.
If you're successful in this role, you'll join the Visitor Experience team at Heaton Park as we move from strength to strength with our delivery of an outstanding visitor offer.
For an informal discussion relating to this role, please contact the hiring manager Devon Allen at devon.allen@manchester.gov.uk to arrange a convenient time.
We would love to hear from you if you are:
* Creative, you will be able to deliver a wide variety of high-quality and engaging programming opportunities aimed at a variety of audiences.
* Adaptable, you will be able to quickly and effectively respond to the needs of Heaton Park and our visitors.
* An excellent communicator, you will be able to work alongside and effectively communicate with a wide variety of people and organisations.
Essential Experience:
* Working in a visitor facing role
* Creating and delivering a visitor programme or visitor activities
* Working in partnership with others, including community organisations
* Delivering activities which generate income
We’re the local council for one of the UK’s most vibrant and diverse cities.
Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.
Our Manchester is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:
* We take time to listen and understand
* We work together and trust each other
* We show that we value our differences and treat each other fairly
* We ‘own it’ and we’re not afraid to try new things
* We’re proud and passionate about Manchester
Benefits we offer
* Generous holiday allowance- Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
* A buzzing pension- You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
* Enhanced parental and carers leave- Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
* Brilliant perks- Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
* Learn and grow- We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
* A Good Employment Charter member- We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
* Up to 3 days volunteering leave- Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.
Creating an Inclusive Team at Manchester City Council
At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.
Support During the Process
* Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
* Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of ourcareers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.
Guaranteed Assessment Scheme
We guarantee assessments for applicants who meet the recruiting panels minimumshortlisting requirements for the role and identify with at least one of the criteria below:
* Members of the Armed Forces members or veterans
* Current or former care leavers
* Have a disability or long-term condition
When You Join Us
We’re a Disability Confident Employer, offering:
* A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
* Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
* A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.
For more information about the role or any adjustments, email jobs@manchester.gov.uk.
What we will need from you if you're successful
In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement ofemployment.This is not arole we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.
Pre-Employment Checks
If you are successful in securing a position with us, the pre-employment checks required will depend on the role you’ve applied for, see the top of the advert for details.
These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve.
Other relevant information
We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.
For more information about the role, please ensure that you read the role profile attached.
Use ofArtificial Intelligence (AI)Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factuallyaccurateand taken directly from your own experience. Where plagiarism has beenidentified(presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may bewithdrawnand internal candidates may be subject to disciplinary action.
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