Account Executive
Exeter / Hybrid
Circa £30,000–£35,000 DOE (Pro Rata)
Part-time – 3–4 days per week
The Role
We’re looking for a commercially minded Account Executive to independently manage and grow relationships with a portfolio of B2B customers. This is a hands-on, autonomous role suited to someone confident owning their pipeline, converting enquiries, preparing quotes, and nurturing long-term customer relationships.
You’ll act as the primary point of contact for trade customers, supporting everything from day-to-day enquiries to seasonal pre-orders and bulk purchases. Working within a small, fast-paced team, you’ll have real ownership and influence over how accounts are managed and grown.
What You’ll Be Doing
* Managing and developing key accounts to drive repeat business and long-term value
* Proactively engaging customers ahead of peak and seasonal periods
* Coordinating complex orders and ensuring clear communication across teams
* Following up on warm enquiries and outstanding proposals
* Managing pipeline activity and customer interactions via CRM
* Identifying opportunities to upsell and cross-sell based on customer needs
* Identifying and targeting new trade and B2B opportunities
* Conducting warm and cold outreach to introduce trade accounts and pricing options
* Building and maintaining a healthy, active pipeline of new business
* Supporting planning for high-demand periods throughout the year
* Gathering pre-orders, tracking availability, and contributing to forecasting
* Sharing customer insights and demand trends with the wider team
* Attending relevant trade shows and events
* Building relationships with partners, planners, and suppliers
About You
* 2–4 years’ experience in account management, sales support or customer success ideally within interiors, homeware or décor
* Confident communicator with strong relationship-building skills
* Highly organised and comfortable juggling multiple priorities
* Experienced in preparing quotes and managing CRM systems
* Comfortable having commercial conversations with B2B customers
* Strong problem-solver with a sense of ownership
Personal Attributes
* Self-reliant and comfortable working autonomously
* Commercially aware with a customer-first mindset
* Detail-oriented with strong follow-through
* Adaptable, positive, and thrives in a small-team environment
* Proactive, personable, and confident engaging with customers
Why You’d Love This Role
* Genuine autonomy and ownership of your accounts
* Part-time flexibility with hybrid working
* A varied role combining relationship management, sales, and planning
* Direct impact within a close-knit, collaborative team
* The chance to shape how trade relationships are built and grown