Overview
Our client are specialist manufacturers who are real leaders in their industry. Their Sheffield offices have a requirement available for an experienced Administrator to join their sales support team. This is an office-based role working full time, Monday – Friday.
The successful candidate will enjoy a varied Sales Administration role. This is a fantastic position for a passionate Administrator who is customer focussed, driven and looking for a busy role. Working as part of a small and friendly team, the successful candidate will be supported and offered training and development opportunities. This is well suited to candidates who love building relationships with customers, but aren’t looking for a pressurised sales role. This position is purely administrative and customer-service based.
Responsibilities
* Processing customer orders using the internal CRM system – Generating and issuing invoices through the CRM system
* Taking payments on behalf of customers
* Forging strong relationships with customers via telephone and email
* Ensuring the company CRM system is kept up to date at all times with customer interactions
* Working collaboratively with the wider team including the Sales and Branch Managers
* Providing order status updates to customers
* Providing administrative support as required to the team
* Other administrative tasks as required to support the business
Requirements / Skills
* Excellent communication skills whether via email or telephone
* Confident managing customer relationships
* A keen interest in learning the company’s products
* Excellent time-management skills and ability to manage a fast-paced workload
* Exceptional attention to detail
* Previous experience working within sales administration would be a real advantage
* Strong computer skills including the full suite of MS Office
* Experience of using Intact and Magento would be an advantage but not essential as training will be provided
Benefits
20 days holiday + statutory days, + Christmas shutdown. Free parking on-site, Pension
Hours and Location
Full time, Monday-Friday 9 am - 5 pm (Sheffield)
How to apply
For further information about this role please contact rebecca@benchmakrecruit.co.uk / 07714771600
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