Position: Sales Administrator
Location: Abingdon
Salary: Competitive
About the role
Planet Recruitment is partnering with a fast‑growing organisation based in Abingdon. The role is permanent, office based, and supports the sales field team by ensuring timely response to telephone and email enquiries and preparing customer quotes. The role operates 40 hours a week, Monday to Friday, reporting to the Sales Office Manager.
Responsibilities
* Taking telephone calls from customers
* Managing customer relationships
* Placing sales orders, issuing delivery notes and invoices
* Getting involved in sales admin as needed to ensure continuous improvement
* Proactively analyzing outstanding order book for any changes and informing customers of any order issues
* Getting involved with projects as needed for continuous improvements
* Working closely with Sales Office Manager, sales reps, and customer services teams to ensure deliveries are on time
* Managing stock levels and supply chain processes by placing purchase orders with other departments and booking customer deliveries
* Monitoring upcoming deliveries and informing all parties of any delays/problems
* Proactively managing stock levels and supply chain processes to maximise product availability in the warehouse
* Managing Sales Team relationships
* Preparing a daily outstanding order report for customers and sales team
* Producing KPI's for Sales team
Essential experience
* Strong team working skills with the ability to influence, motivate and inspire team members
* Previous experience working for a manufacturing business preferable
* Proven track record in sales with a strong commercial background and proven operational supply chain knowledge
* Ability to build and develop excellent customer relationships
* Good understanding of Microsoft Office, MRP/ERP tools such as SAP
EEO statement
Planet Recruitment is an Equal Opportunities Employer. No terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
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