Overview
Flint Bishop is one of the leading business-to-business debt recovery law firms in the UK. We are the recovery partner for many leading UK brands and the firm has won all three major national debt recovery awards for our strategy and results.
Department: Debt Recovery
Location: Derby, UK
Data plays an increasingly important part of our business and as a result of continued growth and further investment within our D&A department, we now have an excellent opportunity for a Data Scientist to join our team based at Derby. The firm uses an SQL based case management system to manage the recovery of bulk debts and as the basis of internal and external reporting.
This role will cover the full spectrum of internal and external data management, performance analytics and collaborating with both internal and external stakeholders to optimise operational strategies and deliver continuous improvement initiatives to maximise client return of investment.
We are looking for a hands-on individual who is a natural problem solver with advanced analytical skills, experience of A/B testing & creating/maintaining ML Models and delivering technical problems to non-technical audiences. Reporting to the Head of Data & Analytics the desired candidate will be keen to join a fast-paced and friendly team to help shape the departments future within Flint Bishop
Responsibilities
* Champion Data accuracy and Quality, utilising external 3rd party relationships to enhance our portfolios
* Provide insight on client portfolios and identify trends across the business
* Create and maintain bespoke ML models for a variety of business and client needs
* Lead and manage Champion/Challenger strategies, to elevate performance on existing contact strategies
* Liaise with operational leaders, to help maximise contact centre resource to deliver for our clients, leading various projects end-to-end
* Support and mentor junior team members within D&A
Qualifications
* 5+ Years’ experience in a previous analytical role
* Experience in identifying performance trends and creating ML models to support operational contact strategies
* Be proficient in Python, SQL and Microsoft Excel
* Have great interpersonal skills and be able to communicate your ideas to a wider audience
* Be a good problem solver
* Have strong time management skills, with the ability to juggle multiple projects at once
Desirable
* A bachelor’s degree in a numeric subject (Mathematics, Statistics, etc.) or equivalent
* Experience working within credit risk/debt recovery industry
* Working knowledge of Python and/or R
* Experience with legal systems such as Liberate
Benefits
* Competitive salary
* Bonus potential
* Life insurance
* Great working environment at our Derby head offices
* Car parking provided by the firm
* Career development opportunities
* 25 days holiday plus bank holidays
* Options to buy & sell 1 week’s holiday
* 1 week’s holiday carry over
* Extra day off for your birthday
* Staff card discount scheme for local shops
* Social days and evenings on the firm
* Staff discounts on legal services
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