We are looking for a proactive and detail-oriented administrator to join our Bowel Cancer Screening Programme team. This Band 3 role supports clinical effectiveness audits and provides key administrative support to ensure smooth, timely, and high-quality service delivery.
Flexible working hours may be considered on appointment, subject to service needs.
Main duties of the job
* Support clinical audits and quality improvement activities.
* Manage patient bookings, records, and correspondence using BCSS and PAS systems.
* Accurately enter and process patient data and feedback.
* Assist in training and assessing non-registered staff under supervision.
* Work with clinical and non-clinical colleagues to meet audit and governance requirements.
* Prioritise tasks to support the delivery of an efficient screening service.
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs.
Job description
The Clinical Effectiveness and BCSP Administrative Assistant plays a vital role in supporting the delivery of high-quality, patient-centred care within the Sussex Bowel Cancer Screening Programme.
Job responsibilities
* Support the implementation of clinical effectiveness and audit strategies under the guidance of senior staff.
* Assist with data collection, analysis, and entry for audits and service reviews, helping to identify areas for improvement.
* Maintain accurate patient records using national and local systems such as BCSS, PAS, and EPR.
* Manage screening appointment bookings, send correspondence, and handle patient questionnaires and feedback.
* Contribute to quality assurance by ensuring documentation and processes meet JAG and QA standards.
* Assist in the assessment and support of non-registered administrative staff.
* Liaise effectively with internal teams (SSPs, CNSs, Consultants, Admin) and external stakeholders (GPs, partner Trusts).
* Prioritise and manage workload independently, ensuring timely and efficient service delivery.
* Attend relevant meetings and actively support the Trusts governance and clinical effectiveness agendas.
* Uphold Trust values including communication, teamwork, and inclusion in all interactions.
Person Specification
Qualifications / Experience
* Educated to GCSE standard or equivalent, with passes in English and Maths
Desirable: Experience in an NHS setting
Skills
Desirable: Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook), Knowledge of audit or quality improvement processes, Experience using NHS systems (e.g. PAS, BCSS, EPR), Familiarity with NHS policies, procedures, or pathways relevant to cancer screening or clinical governance
Equality, Diversity, and Inclusion
* Evidence of having undertaken own development to improve understanding of equality issues
* Evidence of having championed diversity in previous roles (as appropriate to the role).
We are an Equal Opportunities Employer and welcome applications from all sections of the community.
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