Support Worker - Sandwell Hours : Shifts - AM 07:30 - 14:30 | PM 14:30 - 21:30 | NIGHTS 21:30 - 7:30 (Weekdays & Weekends) Location : Birmingham, Sandwell Start Date : ASAP Your new company Ongoing support workers are needed across the Sandwell Area to work in and across adult settings, providing ongoing support to the residents at the homes. The working hours are flexible to work around you and can include day and night shifts as well as weekdays and weekends. Your new role Your main role as a support worker will be ensuring the safety and comfort of service users. You will predominantly be working with elderly service users, so as well as carrying out tasks to ensure the smooth running of the home, you should also encourage service users to have confidence and independence and encourage engagement in activities. The role will include personal care, and hygiene upkeep dependant on each service users' needs. You will be working with people from a variety of backgrounds, with varying levels of needs. With this, behaviour can be challenging, and you will need to be adaptable. Despite the challenges, this will be a rewarding role. What you'll need to succeed At least 6 months experience in the last 2 years in similar settings Experience and willingness to get involved and be a proactive member of the team, taking part in activities, using own initiative etc Experience of dealing with challenging behaviour, Personal Care, Manual Handling - experience with various stages of Dementia would be an advantage A nurturing, patient, and proactive approach to supporting service users Excellent communication both with service users and staff Have in-date and in-person manual handling training and be able to provide the certificate Strong level of spoken and written English Have a minimum of NVQ Level 2 in Health and Social Care Have a Childrens and Adults or either DBS on the update service or willingness to apply for one What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on 0121 230 1485 for Anastasija Satrova. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk