Volunteers make an enormous contribution to our work at Change Grow Live. Last year over 1400 volunteers donated over a quarter of million hours of their time to our organisation. Would you like to join our growing team of volunteers, and make a real difference? As a Reception Support Assistant Volunteer you will be a first point of contact and ensure service users and other visitors receive a friendly and efficient service and that all visits are dealt with promptly and courteously. You will contribute to the improvement and upkeep of client areas, ensuring that the reception area is welcoming and tidy. You will encourage service user feedback and the use of the suggestion box to all clients accessing the service, along with providing basic advice and information on the service offer. Volunteers contribute to Change Grow Live in a variety of ways. From Admin Volunteers to Service User Reps, from Peer Mentors to Healthcare Support Volunteers, from Independent Visitors to Community Mentors each volunteer brings a unique set of skills and talents. We are incredibly grateful for all that volunteers do to support our service users. Most of our volunteer opportunities don’t need any special qualifications. We’ll make sure you get all the training and support you need. All we ask is that you're kind, open-minded and passionate about supporting people. Everyone is welcome at Change Grow Live. As a volunteer you will be treated with respect and accepted for who you are. You don’t need to have personal experience of drug and alcohol recovery to get involved. Philip Keightley | philip.keightley@cgl.org.uk | 07795391186 Please note that we require you to be 18 years of age or older to be considered for this volunteering role. This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.