As a Business Administration Apprentice at Sneinton Community CIC, you’ll play an essential role in supporting the smooth running of both our inclusive, community-focused centre and our on-site nursery. This is a dual role offering a unique opportunity to gain valuable experience in two settings, helping to deliver vital services to our local community.
Working closely with a friendly and supportive team, you’ll carry out a variety of administrative and operational tasks across both areas, building strong skills in communication, organisation, and digital literacy.
Key Responsibilities:
* Community Centre Administration
* Monitor and respond to email enquiries in a timely and professional manner
* Answer incoming phone calls and direct queries to the appropriate team member
* Assist with internal and external communications, including newsletters and updates
* Create and maintain contact lists for community projects and events
* Support project coordination through scheduling, documentation, and follow-ups
* Log funding sources and contacts into the CRM system
* Assist with preparing quotes and invoices for community services and events
* Send invoices to the accounts team and track payments
* Maintain accurate digital and paper records and filing systems
* Support marketing efforts including social media content, posters, and event promotion
* Promote volunteer opportunities across relevant platforms and networks
* Nursery Administration
* Welcome parents and visitors to the nursery in a warm, professional manner
* Assist with the onboarding process for new children (e.g., paperwork, document checks)
* Help manage children’s attendance records and daily sign-in/out sheets
* Support nursery staff with printing, filing, and resource preparation
Update parent communication platforms and noticeboards as needed
* Maintain organised storage of child records, permission forms, and incident logs
* Assist with planning and promoting nursery events and activities
General Responsibilities:
* Participate in training sessions and workshops as part of your apprenticeship programme
* Develop core business administration skills including time management, communication, and IT proficiency
* Receive ongoing mentorship and guidance to support your personal and professional growth
#J-18808-Ljbffr