Overview
ibis Styles London Gatwick Airport is seeking two part-time Hotel Receptionists (Guest Service Assistants) to deliver an outstanding first impression and ensure guests want to return. 16 hours per week, up to £12.21 per hour, plus benefits including a day off for your birthday, discounts at hotels and opportunities for career progression.
Responsibilities
* Check guests in and out; answer questions and support guests during their stay.
* Provide excellent customer service and maintain a great telephone manner.
* Perform light administrative tasks using a computer.
* Work as part of a team; assist with serving drinks, taking food orders, and other tasks to ensure a great guest stay.
* Flexibility to work a mix of midweek, weekend, early and late shifts; age 18+ due to alcohol service.
Requirements
* Hotel reception experience
* Open, welcoming, and examples of great customer service
* Confident computer skills
About the Employer
ibis Styles Gatwick Airport has over 180 bedrooms and welcomes international guests, business travellers, families and holidaymakers.
Additional Information
Our Commitment To Diversity & Inclusion: We are an inclusive company and aim to attract, recruit and promote diverse talent.
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