Position Title: Communications & Digital Media Officer
Location: Unit 4, River Gardens, 643 Spur Road, North Feltham Trading Estate, Greater London TW14 0SN
Reports To: Senior Management
Business Function: Communications & Digital Media
Headquarters: United Kingdom
About RIV Worldwide
RIV Worldwide Ltd is a UK-headquartered international freight forwarding company with operations in India, Canada, and the United States. We provide tailored air and ocean freight solutions, working closely with leading airlines, carriers, and global clients. With growing international operations, we are seeking a Communications & Digital Media Officer to strengthen our corporate communications, support stakeholder engagement, and enhance our reputation across global markets.
Role Purpose
The Communications & Digital Media Officer will be responsible for planning, coordinating, and delivering RIV's communications strategy across internal and external channels. The role ensures consistent and professional communication with clients, carriers, trade partners, and stakeholders. It includes producing corporate communications, managing digital platforms, and supporting senior management with effective messaging.
Key Responsibilities
● Develop and implement communication strategies to support RIV's international growth and client engagement.
● Create and manage corporate communications, including newsletters, service updates, press releases, website content, and LinkedIn posts.
● Prepare communication materials for senior management and recommend messaging approaches for external stakeholders.
● Oversee external communication channels (website, LinkedIn, client bulletins), ensuring consistency with RIV's brand and professional standards.
● Prepare and distribute communications during operational events (e.g., customs issues, strikes, service delays).
● Produce supporting materials (presentations, briefings, client updates) to enhance client engagement and trust.
● Monitor and report on industry news, media coverage, and client feedback, providing insight to management.
● Ensure compliance with brand guidelines, industry standards, and regulatory requirements in all communications.
Qualifications & Experience
● Degree in Marketing, Communications, Public Relations, or a related field.
● Postgraduate qualification in Digital Marketing, Media, or Business Communications (advantage).
● Strong written and verbal communication skills in English.
● Ability to produce clear and engaging content for different audiences.
● Familiarity with digital communication tools (e.g., Canva, Adobe Suite, or similar).
● Strong organisational skills and ability to manage deadlines.
● Prior experience in logistics or other client-facing industries (desirable).
Why Join RIV Worldwide
● Opportunity to develop the communications function in a growing international forwarder.
● Exposure to global operations across the UK, India, Canada, and the US.
● Hybrid working arrangement.
● Performance-based incentives and career growth opportunities.
● Collaborative and supportive team environment.
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Communications & Digital Media Officer
Location: Feltham, London
Company: RIV Worldwide Ltd
About Us
RIV Worldwide Ltd is a UK-based international freight forwarder with operations in India, Canada, and the US. We provide tailored air and ocean freight solutions in partnership with major airlines, carriers, and global clients. As our international activities expand, we are looking for a Communications & Digital Media Officer to strengthen corporate communications and enhance our brand presence.
The Role
This is a key role within our Corporate Communications function. You will be responsible for delivering clear, professional, and consistent communication across internal and external channels. The position will focus on:
● Developing and delivering communication strategies.
● Preparing newsletters, service updates, press releases, and website content.
● Supporting senior management with communication materials.
● Managing LinkedIn and other external platforms for corporate updates.
● Preparing client communications during operational events (e.g., strikes, customs issues, service delays).
● Monitoring industry news and reporting insights to management.
About You
We are looking for someone who can combine strong communication skills with an interest in logistics and international business. The ideal candidate will have:
● A degree in Marketing, Communications, Public Relations, or a related subject.
● Postgraduate qualifications in Digital Marketing, Media, or Business Communications (advantage).
● Excellent written and verbal communication skills.
● Experience producing clear and engaging content for different audiences.
● Familiarity with digital tools (e.g., Canva, Adobe Suite, or similar).
● Strong organisational skills and attention to detail.
What We Offer
● Opportunity to build and develop the communications function in a growing international forwarder.
● Exposure to global operations across the UK, India, Canada, and the US.
● Hybrid working arrangement.
● Performance-based incentives and career development opportunities.
To Apply: Please send your CV and covering letter to