An exciting opportunity has arisen on the Outpatient Booking team for the position of a Booking team leader
The successful candidate needs to provide and maintain an efficient and effective administrative service in line with local policies and procedures.
To manage appointments that are carried out within both national and local guidance and targets.
General And Administrative Duties Will Include
* Maintain an efficient and effective service
* Routine duties include: answering telephone enquiries, updating the Patient Administration System
* Checking the waiting lists and clinics on a daily basis,
* Supervising staff and allocating work
* Maintain professional standards in appearance, behaviour and punctuality.
* Excellent IT skills
The Booking team leader is responsible for the day to day operations of the booking team along with the management of clinics and waiting lists The role will involve meeting service standards for clinics and their utilisation whilst ensuring a prompt, professional, friendly and courteous service for members of the public as well as internal and external service users contacting the Trust.
The Booking team leader will ensure that, in addition to undertaking their own workload, staff are in place to deliver the service. The Booking team leader will work closely with the Directorate Support Managers to develop efficient processes and continually improve the service.
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits We Offer To You
* Between 27-33 days of annual leave plus bank holidays
* NHS pension scheme membership
* Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
* NHS Staff discounts
* Cycle to work scheme
* Salary finance – for loans, savings, budget planning and tips on managing debt
* Stockport Credit Union– for local financial advice
For further details / informal visits contact: Name: Andrea Owen Job title: Assistant Directorate Manager Email address: andrea.owen@stockport.nhs.uk Telephone number: 0161 419 2199 #J-18808-Ljbffr