A leading family entertainment company is seeking a Head of Experience to lead their Experience Team on a Full-Time Fixed Term Contract. This role involves providing strategic leadership, fostering a high-performance culture, and enhancing guest satisfaction. Key responsibilities include strategic planning, team management, and compliance oversight. The ideal candidate will have prior senior-level experience in customer service and demonstrate a strong track record in leadership and operational excellence. Join us in creating unforgettable experiences for our guests!
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