Join our fast‑paced Reward Payroll Team and play a key part in keeping payroll running flawlessly across all NRS sites and Dounreay. Working closely with the Reward Payroll Lead, you’ll help drive the monthly payroll process, making sure everything lands accurately, smoothly, and right on time.
As the go‑to first point of contact for employee queries, you’ll bring clarity, confidence, and great customer service, all while keeping essential payroll admin on track. If you thrive in a busy environment and love being part of the engine that keeps the organisation moving, this is the role for you.
What will you be doing
In this role, you will support the smooth delivery of the monthly payroll process by collecting, verifying, and processing payroll information accurately and on schedule. You’ll assist employees by resolving payroll queries within agreed SLAs, maintain and administer the Payroll Payslip Portal, and input essential data into transactional logs. You will also work with the payroll system (Business World / ERP), carry out preliminary checks on draft payroll reports, and update pension details where required. Delivering timely, high‑quality management information and maintaining effective manual and electronic filing systems will be an important part of your day‑to‑day responsibilities.
Beyond the core processing tasks, you’ll play an active role in continuously improving payroll service delivery by challenging existing practices and contributing ideas for greater efficiency. You’ll uphold company values by prioritising safety, environmental protection, integrity, respect, and innovation in everything you do. You will also support the wider NRS payroll project, helping to embed improvements and ensure a high‑quality experience for employees across the organisation.
Who are we looking for
The successful candidate will have a Level 3 qualification (England and Wales) or Level 6 qualification (Scotland), such as A Levels, along with practical experience in payroll administration or a similar administrative role. Strong IT skills are essential, particularly in Microsoft Office and Excel or an equivalent package. Experience using Business World or another HRIS within an HR function would be an advantage, as would a background in delivering excellent customer service and handling challenging queries with confidence and professionalism. This role is based at the NRS Bristol Hub for three days per week, with two days working from home.
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