We provide
1.Premier clients and projects: Serving global technology leaders such as Alibaba, participating in high-standard data centre projects with significant industry influence.
2.Global Development Platform: Facilitating technical exchange and career advancement pathways to support worldwide career planning.
3.Technical Leadership and System Support: Leveraging the company's advanced technological expertise in data centres and global safety management systems to provide professional empowerment and resource support. We will provide the latest market technology training.
1. Competitive compensation and benefits: We offer competitive salaries, generous performance bonuses, and a comprehensive benefits system, ensuring your talents are duly rewarded.
岗位职责Job Responsibilities:
1. 值守:按照阿里巴巴要求,执行5*8的IDC机房值守,确保非工作时间快速响应运维事件,根据运维事件管理规范要求可以快速抵达现场,保障系统稳定运行,按规范执行应急处置与现场支持
As required by Alibaba Cloud, perform 5*8 IDC duty, handle work orders, alarms, and emergency cases, and provide on-site interaction and support.
1. 基础信息维护:更新并维护基础设施信息完整及100%准确率,定时检查平台告警设置,监控系统可用性、稳定性
Update and maintain operation logs, ensure data accuracy, and submit reports on time.
1. 响应及处置:按照运维事件管理规范,快速响应和抵达现场,根据EOP及时处理事件并上报,直到故障恢复、并完成根因及故障分析直到闭环。
Response and Handling: Follow O&M incident management standards, respond quickly and arrive on site, handle and report incidents in a timely manner according to EOP, continue until fault recovery, and complete root cause and fault analysis to achieve closed-loop resolution.
1. 故障定位:熟悉辖区内IDC机房基础设施电力、暖通、弱电架构及其工作原理,在事件发生时可以快速定位故障点和故障恢复
Fault Localization: Be familiar with the power, HVAC, and low-voltage architecture and their working principles within the regional IDC facility infrastructure, and be able to quickly locate fault points and support fault recovery when incidents occur.
1. 风险处置:完成对识别的风险进行跟踪、处置,直到闭环。
Risk Handling: Follow up on identified risks and carry out mitigation actions until closed-loop resolution is achieved.
1. 维护变更:可以独立制定自有变更、改造类项目MOP并实施,确保无因变更导致的任何故障
Maintenance and Change: Able to independently develop and implement self-owned change and modification project MOPs, ensuring no faults are caused by changes.
1. 具备针对基础设施的监控、容量、安全、可用性问题提出优化或改造的建议的能力
Capability: Able to propose optimization or modification recommendations regarding infrastructure monitoring, capacity, security, and availability issues.
岗位要求Overall Competence:
1. 3年以上专业的基础设施知识,基本IDC知识
More than 3 years of professional Facility knowledge,IDC Concept
1. 多团队协作沟通能力,远程协作能力,跨语言、区域团队协作能力、项目协调能力 。
Multi-team collaboration and communication skills, remote collaboration capability, cross-language、cross-region teamwork ability and project coordination ability.
1. 语言要求:英语+中文
Language Requirement: English + Chinese.
Company Introduction
We are TITANICOM Company, specializing in IT hardware system integration. Our headquarters is located in Hong Kong, and we have established five global technical service centers in Hong Kong, Singapore, Germany, South Africa, and the United States. Our business spans over 50 countries and regions across six continents, providing 24/7 round-the-clock IT comprehensive solution deployment services.
Job Type: Part-time
Pay: £20.00-£25.00 per hour
Expected hours: 40 per week
Language:
* English (required)
Work authorisation:
* 英国 (required)
Work Location: In person