Job Description
Account ManagerSalary: £40,000 – £50,000Car Allowance: £5,000Bonus Scheme | Pension | Health Cash PlanLocation: travel required (remote/home-based with regular site visits)About the OpportunityOur client, a leading provider within the Facilities Management sector, is seeking a highly motivated Account Manager to join their growing team. This is a fantastic opportunity for a results-driven professional with a strong background in B2B account management, looking to progress their career within a fast-paced, service-focused environment.Vision & ValuesTo deliver responsive, compliant, and best-in-class services across the UK. As a business that supports critical and emergency services, they take pride in completing every task to the highest standard — safely, professionally, and with the aim to exceed client expectations.Key Responsibilities * Manage and grow revenue across assigned accounts * Act as the key point of contact for client relationships * Forecast and track revenue performance across client accounts * Identify opportunities for upselling, cross-selling, and service expansion * Work closely with Project Managers to ensure seamless delivery of services * Support pricing and tendering activities, including annual reviews and additional works * Conduct regular site visits and client review meetings across the UK * Deliver strong customer experiences through close collaboration with internal teams * Educate clients on service offerings and proactively provide solutions * Survey sites and work with operational/technical teams to develop proposals * Maintain CRM records and produce monthly activity reports * Track sales pipeline and ensure visibility across business units * Support the mobilisation of new client accounts * Monitor and manage debt risks and credit concerns proactively * Contribute to the ongoing improvement of the sales processRequired Skills & Experience * Proven B2B account management experience, ideally in a reactive or fast-paced environment * Exceptional relationship-building and influencing skills at all levels * Strong commercial awareness, including pricing and margin control * Track record of consistently achieving or exceeding sales targets * Ability to prioritise workload, work under pressure, and meet deadlines * Excellent communication skills, both written and verbal * Strong IT skills, including CRM platforms, Excel, PowerPoint, and reporting tools * High attention to detail with strong analytical and problem-solving capabilities * Customer-centric, adaptable, and highly motivated with a proactive approach * Able to manage sensitive information with integrity and confidentiality * Comfortable handling challenging conversations and finding solutionsDesirable Qualifications & Knowledge * Good working knowledge of the Facilities Management and/or Specialist Cleaning sectors * Minimum 2 years' experience in Account Management or Internal Account Management roles * Ambition to grow into a senior commercial role within FM * Membership of relevant trade bodies or industry organisations ()This is a fantastic opportunity for a driven and professional Account Manager to join a growing organisation with excellent career progression opportunities.If you're ready to make your next move, apply today or get in touch for more information
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