The Shift Leader - Engineering Services is responsible for delivering comprehensive engineering support to ensure all operational building assets are maintained to the highest standards.
This role requires strong technical knowledge of building services systems, effective contingency planning, and strict adherence to Health & Safety legislation and industry best practices.
As the on‑site coordination lead, the Shift Leader supervises the engineering team, Specialist Service Providers (SSPs), and contractors, ensuring all activities are delivered safely, efficiently, and professionally.
Key Responsibilities
Operational & Engineering Control
* Maintain maximum uptime across all critical systems in line with operational requirements
* Operate, monitor, and fault‑find across building services systems
* Supervise and coordinate Planned Preventative Maintenance (PPM) and reactive maintenance
* Allocate and manage engineering tasks through the site maintenance management system
* Maintain accurate plant records, asset registers, and maintenance documentation
* Inspect completed works prior to permit closure and job sign‑off
* Deliver comprehensive shift handovers covering plant status, isolations, ongoing works, and site updates
* Provide sickness and holiday cover for opposite shift personnel when required
Permit to Work & Compliance
* Manage and administer the Permit to Work (PTW) system and associated Safe Systems of Work
* Review and approve Risk Assessments and Method Statements (RAMS) prior to work commencement
* Ensure compliance with Health & Safety legislation, site procedures, and company policies
* Coordinate permit approvals, monitoring, and closures, escalating issues where necessary
* Produce end‑of‑business reports covering open permits and compliance matters
* Conduct contractor site inductions and maintain accurate compliance documentation
* Ensure service providers operate in line with contractual Service Level Agreements (SLAs)
Specialist Service Provider Management
* Coordinate and oversee specialist service provider visits and planned maintenance activities
* Confirm approved SOPs, RAMS, and PTWs are in place before work begins
* Inspect and verify the quality of completed works prior to documentation sign‑off
* Escalate technical recommendations, performance concerns or compliance issues to management
* Monitor contractor activities to ensure safe and compliant working practices at all times
Quality Assurance & Housekeeping
* Maintain quality assurance procedures for tools, ladders, PPE, lifting equipment and access systems
* Ensure inspection records are accurate, up to date, and audit‑ready
* Monitor plant rooms and critical infrastructure areas for cleanliness and operational integrity
* Maintain workshops, storage areas, rest facilities and plant spaces to a professional standard
Projects & Site Works
* Oversee small‑scale engineering projects including moves, changes and refurbishments
* Liaise with approved contractors and suppliers to ensure safe and compliant project delivery
* Support operational changes within front‑of‑house and shared building areas as required
Systems & Equipment Responsibility
* Building Management Systems (BMS)
* Lighting control systems
* Air conditioning systems, including chilled beams and FCUs
* Variable speed Air Handling Units (AHUs)
* Boilers and heating systems
* Single and three‑phase motors
* UPS systems and associated controls
Qualifications
* Minimum ten years’ experience within the Building Services industry
* City & Guilds Parts 1 & 2 (2360) or equivalent electrical qualification
* 18th Edition IEE Wiring Regulations (BS 7671)
* Strong technical knowledge across electrical and mechanical building services systems
* Proven ability to lead, motivate and coordinate a technical team
* Excellent communication skills and stakeholder engagement
* Proactive, quality‑driven approach to engineering operations
* Good IT literacy and reporting capability
* Physically fit and able to meet operational site demands
* Professional, reliable and punctual with high standards of integrity
* Ability to interpret and act upon written and verbal instructions
* Willingness to undertake further technical or leadership training
Desirable
City & Guilds 2391 Test & Inspection qualification
Candidates with strong leadership capability but partial technical experience may still be considered. Structured training and professional development will be provided as appropriate.
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