The Opportunity
An excellent opportunity has arisen for an experienced Leasehold Credit Controller to join a growing finance function. This role is particularly suited to individuals with prior exposure to property management, leasehold accounts, or service charge accounting, who are comfortable managing high-volume ledgers, coordinating with third-party solicitors, and reporting to senior stakeholders.
The successful candidate will be structured, detail-driven, and confident operating within a deadline-led environment.
Key Responsibilities
Credit Control & Debt Recovery
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Manage a high-volume portfolio of leasehold accounts, ensuring timely recovery of ground rent and service charge arrears.
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Investigate and resolve outstanding balances, disputes, and payment queries across multiple developments.
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Issue reminder notices, final demands, and pre-legal correspondence in accordance with internal procedures.
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Analyse aged debt, reconcile discrepancies, and implement effective recovery strategies to minimise debtor exposure.
Legal & External Liaison
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Work closely with external solicitors to progress arrears and enforcement cases.
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Prepare and provide supporting documentation, including statements, ledgers, and evidence packs.
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Monitor live legal matters, ensuring accurate tracking, updates, and deadline management within internal systems.
Reporting & Stakeholder Communication
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Produce regular aged debt and recovery performance reports for management review.
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Present case updates, risk considerations, and escalation recommendations clearly and professionally.
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Collaborate with Block Management and Finance teams to resolve account-level issues.
Leaseholder & Client Interaction
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Maintain professional communication with leaseholders and managing agents.
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Negotiate structured and realistic payment arrangements where appropriate.
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Deliver a balanced approach combining strong credit control discipline with high service standards.
Candidate Profile
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Proven experience within credit control or debt recovery.
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Prior exposure to property, leasehold, or service charge environments is highly advantageous.
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Strong organisational skills with the ability to manage multiple accounts and deadlines.
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Confident communicator capable of engaging both internal and external stakeholders.
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High attention to detail and accuracy in financial record management.
Why Apply?
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Join a high-growth, financially robust property group with a significant development pipeline.
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Exposure to a dynamic, commercially driven finance environment.
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Strong culture of accountability, autonomy, and progression.
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Competitive salary and long-term stability.
Important:
This is a fully office-based role (5 days per week) and does not offer hybrid or remote working