Job Title: Auction Coordinator
Location: London, UK
Reporting to: The Head of Auctions – Senior Auction Specialist
The Role in a Nutshell:
Berry Bros & Rudd (BB&R) is expanding its auction business and is recruiting an Auction Coordinator to own the operational execution of sales in this exciting new growth channel. This dynamic role is ideal for a candidate who thrives in a fast-paced environment, enjoys multi-tasking and organisational tasks, and is able to be flexible and re-prioritise, whilst coordinating all key processes leading up to the sales.
Purpose of the Role:
The Auction Coordinator ensures that everything runs smoothly before, during, and after wine and spirits auctions, while delivering exceptional client service. The role covers a range of activities, from logistics and client service to administrative tasks.
Working with:
Head of Auctions, Senior Specialist; Goods In, Business Support; Operations & Logistics, Marketing, Events.
What will you do?
1. Manage the daily administration of BB&R’s UK auctions, liaising with both external and internal stakeholders, as well as providing support to new projects and initiatives.
2. Oversee pre- and post-sale auction processes, including creating pricing and proposals for clients, managing consignment agreements, data entry, and client communication.
3. Manage all matters relating to auction consignment agreements, ensuring legal compliance and accuracy.
4. Maintain comprehensive auction files including consignor records and sales documentation.
5. Manage sales reserves and any post-sale adjustments.
6. Work with BB&R’s Data & Insights team to compile auction results and reports, ensuring accuracy and timely distribution to internal stakeholders.
7. Serve as a primary point of contact for clients throughout the consignment process, addressing enquiries and resolving issues, ensuring high levels of satisfaction.
8. Provide clients with pre- and post-sale documentation and updates on their consignments.
9. Work with BB&R’s Credit Control Team to ensure that appropriate compliance processes are completed in a timely manner.
10. Liaise with clients, third-party storage providers, shipping coordinators, and BB&R’s global offices to manage inbound shipments in line with catalogue deadlines.
11. Work with BB&R’s Shipping and Logistics teams to coordinate movement of property internally and externally, including to third-party services.
12. Support BB&R’s Quality & Authentication Team to assist with property inspections at the warehouse and client premises.
13. Work with BB&R’s Warehouse Team to manage photography for auction catalogues and promotional materials.
14. Work with BB&R’s Operations Team to ensure smooth logistical workflows.
15. Work with Business Support Team to manage post-sales transferral of stock into Customers’ Private Reserves.
16. Organise and support events, including liaising with BB&R’s Events Team, managing guest lists, and coordinating menus and dietary requirements.
What will you bring to the role?
17. Minimum 1 years’ experience in business administration or client services.
18. Excellent client service, with strong verbal and written communication skills. Experience in legal, finance, or project management preferred.
19. Technologically savvy with an operational mindset. Ability to prioritise, multitask, and meet tight deadlines.
20. Creative problem solver who performs well under pressure.
21. Highly organised with strong attention to detail.
22. Self-motivated and able to work independently or as part of a team.
23. Proficient in Microsoft Office; SAP experience a plus.
24. Strong interest in wine and spirits preferred.
We support our colleagues with a wide range of benefits: you will start with 24 days' holiday, and 3 additional days over the Christmas period and 1 Personal Day, Private Medical cover & Health plan, Life Insurance, Pension, Employee Assistance Programme (EAP), generous Employee discount (up to 40% off products), and many more.