We are seeking a highly motivated, skilled and experienced Forklift Field Service Engineer to join our UK Corporate Account Field Service Team and work in a fast‑paced, progressive, dynamic environment, to support our expanding business. This role will help to deliver the highest possible level of maintenance, service and engineering support and customer care.
Responsibilities & Duties:
* Carry out scheduled preventative maintenance and servicing of materials handling equipment
* Fault diagnosis & repair of materials handling equipment
* Liaise with Combilift support functions regarding issues identified in the field
* Accurately complete service reports and job sheets via Combilift support systems
* Ensure accurate identification & timely ordering of parts via Combilift support systems
* Return parts where appropriate through Combilift processes and procedures
* Carry out all repair and service work in line with relevant Service Level Agreements and Combilift standards, ensuring the highest possible level of customer satisfaction
* Maintain customer relationships through high standards of customer service, communication and personal presentation
* Travel as necessary
* Work overtime when required
* Adhere to all company and customer health and safety procedures
* Maintain and present company vehicle in good condition at all times
* Manage van stock levels accurately
* Act as a company ambassador at all times, ensuring the highest presentation standards are met
* Visit the Combilift factory/HQ as required
Working Hours:
* 40 hours per week
* Negotiable, depending on experience
* Payment door to door
* Overtime opportunities
Person Specification:
We are looking for electrical, hydraulic and mechanical engineers from all types of maintenance/service background specifically forklift, mobile plant, general automotive technicians, HGV, agricultural or ex‑forces military vehicle engineers. The ideal candidate will hold a clean driving licence, have experience working in a customer‑facing environment and be able to work unsupervised.
Qualifications / Skills:
* Mechanical, engineering, hydraulic and electrical knowledge and experience is required
* Knowledge of Combilift products is an advantage but not essential (product training will be given)
* Good communication skills are essential
* Ability to work both individually and as part of a team is essential
* Quick learner with a willingness to acquire new skills
* Willingness to work additional hours to complete jobs
* Occasional overnight stays are required
* Ability to work well under pressure
* IT skills are required
* Ability to do light welding is an advantage but not necessary
Job Types: Full-time, Permanent
Schedule: Monday to Friday
Work Location: On the road
Seniority level
Not Applicable
Employment type
Full-time
Job function
Machinery Manufacturing
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