Summary
We now have an exciting opportunity for a Channel Performance & Support Manager to join our Forecast & Inventory Team! This team is the main collaborator with our Retail & E-com Trade & Ops and Operations teams as well as Space & Property providing a joined-up, clear and simple message on stock flow. Setting a clear expectation with the channels to help them trade and operate. This team also manages new store openings and renewal stores as the key interface to retail/property/Visual Merchandising. Interested? read on.
All the details
Whats in it for you
Being a part of M&S is exactly that becoming a part and playing your part. Were an inclusive, dynamic, exciting, and always evolving business built on core values.
Here are some of the benefits we offer that make working for M&S just that little bit more special
* 20% Colleague discount on most things from furniture, fashion and food.
* A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something were proud of at M&S.
* Attractive annual bonus, based on company performance and personal objectives.
* Competitive holiday entitlement!
* Amazing perks and discounts via our M&S Choices website. Including GymSave that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes
* Charity Volunteer Day A paid day away from work to support your chosen charity.
* A very generous Defined Contribution Pension Scheme and Life Assurance
* Every colleague at M&S has access to a fantastic range of wellbeing support this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family as well as many other schemes
What youll do
Your key accountabilities will include
* Be interface of the team into the channels: Manage new store openings on behalf of the team. Manage trade events into the channels on behalf of the team
* Responsible for co-ordinating communication of current and projected stock levels and DWA with channel teams
* Accountable for leading the feedback process with stores & E-com to set shared expectations and use the feedback to drive improvement in stock placement by working with peers in the forecasting and inventory teams. This also includes working closely with the logistics ops help desk to streamline calls from stores focusing time on calls/queries relating to sales and stock flows.
* Retail specific: Responsible for coordinating the control of backstage stock with stores, retail operations and the space team. Monitor performance of stores vs similar stores/grades/formats to see opportunities to improve trade
* Drive performance across the team: Take channel and business unit lens to challenge both forecast and inventory teams to drive better DWA, better inventory turns and better flow from the stock available to send
Who you are
Your skills and experience will include
* Ability to lead a team (line management, coaching, workload planning, career development, feedback)
* Resilience in order to challenge across the retail/ecom/space and other areas
* Very good at storytelling and presenting information to drive action
* Experience using different tools/techniques to collate and intemperate feedback from stores/colleagues
* A solid understanding of sales forecasting and supply chain processes
NB As part of the application process you will be asked to complete a numerical reasoning assessment but this does not influence if you are selected for interview.
Everyones welcome
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. Thats why were revolutionising how we work and offering our most exciting opportunities yet. Theres never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process.
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
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