Sales Operations Manager Location: Neath Salary: Up to £60,000 + bonus Yolk Recruitment is working with an exciting client who is looking for a Sales Operations Manager to join their team. This is a fantastic opportunity to help build, maintain, and optimise the commercial engine of a growing business. About the Role Our client is seeking a candidate who can translate business development strategy into a functional infrastructure-covering CRM, data management, and reporting-so that the senior team has the tools and insights to execute effectively. Key Responsibilities Infrastructure Ownership: Implement and manage the CRM and sales tech stack, ensuring a single source of truth. Data Integrity & Reporting: Maintain pipeline accuracy and produce weekly/monthly dashboards on lead velocity, conversion rates, and bid statuses for the senior leadership team. Bid Coordination & Support: Act as project manager for RFPs, collating technical specs from engineering and financial data from senior leadership to ensure timely, high-quality submissions. Collateral Management: Maintain the "Sales Library," keeping all brochures, case studies, and presentation decks up to date and easily accessible. Process Discipline: Ensure all leads are captured and categorised correctly, following up with senior staff to minimise administrative gaps. Market Research Execution: Conduct market mapping groundwork, identifying key contacts wi...