Overview
Apprentice Business Support Officer | (8820) | Fixed Term Contract for 24 months | 37 hours per week | £25,583 to £25,989 per annum | (Grade D) | Norwich
Are you interested in providing administrative support and delivering excellent customer service? This apprenticeship offers the opportunity to learn and develop professionally while contributing to the Growth & Investment department.
Responsibilities
* Provide data systems support to the Programmes Coordinator and Data Systems Officer.
* Assist in first-line support for stakeholders to resolve issues and ensure data systems are current for the programmes and contracts to enable accurate and qualitative data for reporting.
* Utilise software packages for reporting and provide administrative support for the programmes team.
Qualifications
* 5 GCSE passes or equivalent including maths and English.
* Enthusiasm, good customer service skills, and the ability to work well in a team.
* Appropriate IT skills and a commitment to studying; training will be provided during working hours.
Training and Apprenticeship
The post is aligned to the Apprenticeship Standard of Business Administration Level 3. It is expected that training will take up to 24 months, with increasing levels of responsibility as knowledge and skills grow.
Benefits
* Competitive salary
* Generous holiday entitlement
* Health and wellbeing services including fast-track physiotherapy and a free counselling service
* Flexible working opportunities including flexi-time, part-time, remote and hybrid working depending on the job role and business need
* Financial benefits such as Norfolk Rewards discounts, Blue Light card, relocation expenses (where applicable), advance of expenses for work travel, Local Government Pension Scheme, tax-efficient pension options, bike purchase schemes, and referral payments
Additional information
Before you apply, read the full Job Description and Person Specification to understand the criteria. You can also find information on Terms and Conditions here.
If you are already a Norfolk County Council employee, you can apply via myOracle using your not allowed Norfolk email account.
Priority consideration may be given to current employees at risk due to restructure or redeployment. Redeployment closing date: 11 September 2025 12:00. All other applicants closing date: 21 September 2025 23:59.
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