Auctus Recruitment is seeking a skilled Customer Service Representative in Colchester, UK, to manage inbound customer enquiries via phone and email. The candidate will produce quotes, manage orders, and liaise with suppliers. Clear communication, strong attention to detail, and experience in customer service or inside sales are essential. The role requires proficiency in Outlook and Excel/Google Sheets, along with a proactive approach to upselling and managing KPIs.
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