Office Administrator – Dyno Plumbing (Corby)
We are looking for an organized and proactive Office Administrator to join our busy team at Dyno Plumbing in Corby. This is a fantastic opportunity to become part of a well-established franchise business that values professionalism, teamwork, and excellent customer service.
Hours of Work:
* Monday to Friday: 8:00am – 5:00pm (with a break)
* Overtime: 1 additional hour until 6:00pm once or twice a week
* Weekends: 1 in 4 Saturdays and Sundays (on a Rota basis)
About the Role
As an Office Administrator, you will play a key role in ensuring the smooth day-to-day running of the office. You'll be the first point of contact for customers, engineers, and franchise contacts, both over the phone and online. You'll support managers and directors by scheduling jobs, maintaining accurate records, and delivering excellent customer service.
Key Responsibilities
* Communicate effectively with customers, engineers, and management.
* Schedule jobs and allocate them to engineers using company software.
* Track performance and ensure jobs are completed on time.
* Handle correspondence, including emails and phone calls.
* Process card payments and update purchase order spreadsheets.
* Maintain daily and weekly monitoring spreadsheets.
* Carry out job closing procedures using systems and manual processes.
* Support managers/directors with ad hoc requests and admin tasks.
Skills & Qualifications
* Prior office experience preferred.
* Strong attention to detail and excellent organizational skills.
* Ability to work independently and manage time effectively.
* Outstanding communication and customer service skills.
* Proficiency with Microsoft Office (Excel, Word, Outlook).
* Ability to handle confidential information with professionalism.
* Strong record-keeping and prioritization skills.
Important Notice
We are a franchise company, and our Franchisor requires clear criminal and financial checks before employment can commence.
Please only apply if you are confident these checks will be clear.
What We Offer
* Full-time role with structured hours and overtime opportunities.
* A supportive and friendly working environment.
* Opportunity to be part of a trusted national brand.
Location: Corby
Job Type: Full-time
Hours: Monday to Friday (8am–5pm) + occasional overtime/weekends
If you are organized, professional, and thrive in a fast-paced environment, we'd love to hear from you Apply today and join our Dyno Plumbing team in Corby.
Job Types: Full-time, Permanent
Pay: £25,396.80 per year
Work Location: In person