Role
| Administration
Assistant
Location
|
Salary
| 33k per annum
Contract
| Permanent
About Us
Lane7
are the fastest growing and market leading boutique bowling business in the UK,
with multiple venues across three brands: Lane7, Level X and Gutterball.
Bowling is our thing – it has been for the last 10 years. Think of us as your
one-stop-shop for a great activity packed experience that also offers arcades,
beer pong, pool, golf, darts, shooting pods, karaoke and much more! We aim to
give the best night out every time, with all your best nights rolled into one.
We have the perfect entertainment for everyone and for every occasion.
We’re looking for a passionate
and organised Administration Assistant to join the Team! We have ambitious and
exciting plans coupled with an active roll-out plan.
What you’ll be doing
You’ll work closely with the Venue Manager to manage inbound
sales enquiries from our guests as well as completing business administrative
tasks outlined by your line manager
Guest Services
* Answering inbound calls in a polite and timely manner
* Pick up and respond to any missed calls
* Responding to inbound enquiries for groups of up to 35
guests via the booking system and email
* Help achieve any targets for conversion rates and forecasted
revenue
* Responding to all queries from guests in a polite and timely
manner
* Complete all additional administrative tasks set by your
line manager
* The admin
assistant will be the main point of call to take any meetings on site in
relation to booking enquiries.
* Monday to Sunday based on 45 hours per week
* Multiple platforms for
communicating with HQ Support & site teams to include phone, email and
Teams
What
We’ll Offer
* Access to our team wellbeing app – to support in promoting mental
health awareness and wellbeing in our teams.
* Friends
and family discounts across the Lane7 Group.
* Company
contribution pension.
To
Apply
All candidates
must be fluent in written and spoken English and have the right to work in the
UK.
If your are ready? We would love to hear from
you!