Eaton Syalon are working with a Derby based business to recruit a Senior Credit Controller into their Finance team. As Senior Credit Controller, you'll report into the Credit Manager and will take ownership over your own ledger whilst supporting and mentoring a Credit Control Assistant. This role is ideal for candidates who are looking for a step up into a senior role. Key Duties Include: - Reviewaccounts and resolving queries - Liaise with external departments to ensure prompt payment resolution - Issuing statements for customer accounts - Deal with third parties when the business have been unsuccessful at resolving debtor issues -Assist with ensuring that all Direct Debits are collected on time and posted to the ledger - Assist with cash allocation when required - Identify and discuss any process improvements with the Credit Manager, to help strengthen the controls and increase efficiency - Manage the credit control inbox, ensuring queries are resolved promptly to prevent escalation - Support the Credit Manager in delivering audit requirements and providing information to the Financial Accounts team as requested - Provide day to day guidance and mentorship to the Credit Control Assistant, supporting their development and ensuring consistent processes and performance standards are maintained - Manage and monitor the Bad Debt Provision and related reporting Person Profile: - Previous credit control / sales ledger experience - Strong IT skills to include Excel - You'll be someone who is looking towork with autonomy and happy to support the day-to-day of staff members - Must have theability to deal with challenging and complex conversationsand situations, and be able to offer meaningful solutions Please apply for consideration if you think this role sounds of interest. Please note that this role is a hybrid working role with minimum expectation 2 days on-site in Derby. The business are easily accessible on public transport from Nottingham and Derby locations.